Jineava To I’ve been going to Dr. Young for years now. I no longer live in Bakersfield but I will continue to drive here every 6 months for my cleanings. She is consistently good and fast and I have a peace of mind coming here because I fully trust the staff. My extractions with her have been so uneventful and so quickly done- it can’t get any better than this.
5 /5
Win Kyin I had a disappointing experience at Young Smile Dental in Bakersfield. The dentist seemed impatient throughout my visit. She did not complete my tooth filling on the first day, sent me home without making adjustments, and asked me to return the next day. I didn’t complain, even though I had difficulty eating that entire day and night.
When I returned for the adjustment, although she asked if my bite felt normal, she looked like impatient. Finally, she didn’t wait to hear my full response and just walked away without any explanation. I’ve never met such a medical professional and I would never do like that to my patients.
As a medical professional myself, I understand the importance of patient communication and mutual respect, which I felt was lacking in my experiences with her care.
Additionally, on the first day, she blamed my tongue position during the procedure, stopped midway, and refused to complete the filling, insisting I return the next day. Changing tongue position during the dental procedure is a body’s reflex to prevent asphyxiation by the oral secretions. She must understand that concepts as a medical professional.
While she appears to be a nice person, her communication skills need improvement.
Another concern was her claim that my mom and I must get a cleaning from her every three months or risk losing our insurances. This statement was confusing and didn’t make sense, especially since our oral hygiene is well maintained.
Given this experience, I am considering changing my dental care provider.
1 /5
Mariel Galindo Dr. Young offers outstanding service; she is kind and truly cares for her patients. Additionally, her front office staff provides excellent customer service. My kids adore Dr. Young.
5 /5