Sierra - Davis (CA)

4 /5 Elizabeth Hilbert: I was surprised that the outdoor gear section is actually a pretty small part of the store; most of the store is clothing. Though the camping gear section is smallish, I was able to find a deeply discounted Rumpl blanket and some other great stuff. Look forward to coming back when Im in town!

4 /5 Eric Miao: An REI-like type of store. Huge store, and lots to look at. The service is good, and the items appear to be of good quality. Its where Office Max used to be, near the south Davis Safeway. The store opened just recently, and it didnt seem to busy. The staff are new and getting their feet-set, but overall it was a good customer experience with a return I had to make. Parking is spacious on this side. The middle is primarily for the Safeway, and now with Planet fitness, the other side is pretty packed. But parking is not a problem, but be careful when crossing the street due to the many cars/traffic.

3 /5 Curtis: Really decent discounts on outdoors gear. Happy to have a local brick-and-mortar Sierra. The online store has a lot of incorrect product descriptions & specs. In 5 orders, Ive gotten 2 with incorrect products. Returns of incorrect products require multiple emails to reimburse shipping; its not a simple process. I appreciate the physical location, largely because they cant mess up my purchases as with online.

1 /5 Jose Pablo Vazquez-Medina: Extremeley poor customer service! I have spent >$1,200 at this place (online and in store) in the last couple months as I gear up for an Antarctic expedition. Today, I showed up with 3 items to return (brand new never used condition and with their corresponding receipts). The receipts totalled about $300. The items I was trying to return were worth about 10% of that. Turns out 2 of the items are couple days past their 30 days return policy so the cashier was automatically giving me a store credit until the other cashier and Assistant Manager Niles intervened and said I was not eligble for anything. When I showed them their own online policy, which says items returned w/o a receipt OR past 30 may be elegible for a store credit, they were quickly to point out that the language includes "MAY"... Oh well. I guess I will just go back to shopping at REI.

1 /5 Leigh Dexter: This place is legitimately selling knock off branded clothing peppered in with actually authentic branded closeouts. As in, major names but the logo is spelled wrong (I work in the outdoor industry). This should be illegal. Scam.