Cast-Off - Mammoth Lakes (CA)

5 /5 Larry Kunz: Great deals when its open. Its volunteer so be nice

1 /5 Cece Arel: I would normally give this place five stars! There are some very nice and respectful volunteers there. But! The manager (woman, brown hair Bob style) is incredibly rude and condescending. You cannot ask her a question without her using a sassy tone in her voice. As a buyer and someone who donates, she needs to be friendlier and inviting. I’ve donated different items there and I will no longer do so if she continues to be rude , not just to me, but I’ve heard her with other people. I always bring in guest from out of town to this location and the volunteers have always been polite. But that manager is awful! And I sure as heck did not like the way she spoke to one of the volunteers. One time a sweet volunteer did not know the answer to a question and so she asked the manager , and that same manager scolded her for not knowing, and the volunteer simply said:”oh oh …I guess I’m in trouble now “. not acceptable to speak to your volunteers that way, especially in front of a customer.

1 /5 sarah ponte: Every time I go in here it’s an issue! They might as well put up a no children allowed sign! I understand that it’s volunteer work but in my opinion you should not volunteer if you’re going to be miserable and mean!

4 /5 J E: This is the best thrift shop in town with fair pricing. All the people who have negative reviews about the customer service probably don’t understand that this isn’t Nordstrom‘s or Bernie’s—it’s a bunch of super old, friendly ladies who are being productive with their time by volunteering for a business that donates profits to the hospital. Leave these old ladies alone.