Boot Barn - Yuba City (CA)

2 /5 Tina Marie: So I purchased four items for my boyfriend because I wanted to use a 15.00 gift certificate and it was his birthday... We decided one of the items was too white so I brought it back. While the disk manager was assisting me shes also telling one of the girls in the store what to do and interrupting my time getting a refund of the shirt... I dont like it when people dont focus on the customer. Esp. when the customer uses the store to purchase a 500 hundred bucks every couple of months. So then because of the one item I returning she wants to take back my 15.00 reward coupon and not give me the full amount of the shirt which by the way cost $47. And so now I have to bring back all the items so I can retain my $15 reward. What an outrageous way to reward people.... And not to mention I live 40 minutes from the store!

2 /5 Bun Hole: Came there for them to reshape my hat and although their customer service was amazing the lady used too much heat on my hat and I had to completely replace the hat band and she stated it was so old that the leather did that because of the heat when I even told her how old the had was and they wound pay the fee for fixing it because they stated I had left the store before it happened…

5 /5 Surena Sahota: The arrival of the new Boot Barn in town is fantastic. My husband enjoys purchasing his farming boots from this store, and I recently bought my own pair of cowboy boots. Although I cant recall the name of the sales associate, she was very helpful during my visit. However, I noticed that she occasionally lost focus as she was assisting several customers at once. Typically, there is someone to greet you when you enter the store. Overall, the location and product selection are quite good.

1 /5 Alejandro Reyes: Manger accused me of stealing boots just bv I didnt have receipt for them. Horrible staff.

1 /5 Favian Herrera: My family and I shop here often, and each time we get the cold shoulder treatment. No "Welcome in", "How can we help you", nothing absolutely 0 acknowledgement of our existence. And then to ask who helped us at the register? You guys sell great products which is the only reason we continuously go there, but you need to value and at least pretend to care about your customers.