Angela Shipp: excellent hospital with kind and considerate staff. I came in from the East Bay in extremely critical condition and left as good as new. Great nurses like Lucy, Odeyah, Jay and others took good care of me. Great CNAs like Zenaida, Priscilla, and Jessica also were of great service. PT and OT and Speech staff rock. Doctors are very good. Cleaning staff (housekeeping) keep the place spic and span. food is delicious. Hospital has excellent location near Golden Gate Park and behind St. Ignatius Cathedral. Zoe the Conceirge is a great asset to Kentfield
Elizabeth Mendoza: 3+hours, still waiting! @ Emergency room. We are the only asian in Er, mostly nurse and doctor kept passing by and no one tried to help. The nurse who initially helps my sister left for the day. Very frustrating. The male nurse who I asked for help was very rude. He said nothing he can do. We just have to wait. No compassion.!
Vesta: UCSF Otolaryngology: impossible to schedule an appt with an ENT at their Sutter location. The first time the scheduler booked an appt for a provider in Redwood City (4 hours driving time RT) despite my request for Sutter Street location. I even confirmed the location before ending the call.
5 phone calls later, still getting the runaround ("Well call you back...")-who knows when? None of their return phone numbers connect.
Ive been a patient at UCSF for over a decade. The evil empire strikes again!
peijuechen: My mother was coming in for blood infusion. She was checked in the hospital at around 2 pm. While waiting, I asked the nurse how long she needed to wait, she said that she wasn’t sure. Then I asked her to estimate it. She said about 1-2 hours. Then I asked if she could have some thing to eat while waiting. She said the eating would be the last part, after finishing the blood infusion. I said that would be very late, my mom would be very hungry. The nurse said, she had to wait, later on they can order something for her from the hospital kitchen. Although I disagree with her, I accept her explanation. However, at6:40 pm, my mom I was still waiting for the blood. A nurse came in to ask if my mom wanted some dinner. I said why the changed what they said. They said , oh , you can eat. My sister rushed back home to get some hot food for her. What I am complaining is that the nurse In That evening didn’t answer my question with concerns and care. Giving me mixed messages, regardless the patient’s real situation and needs, responding patient’s relative carelessly. Show very little respect and are toward the patient. Very unprofessional!
Bryce Morgan: Dr. Sternberg truly is the best at treating pilonidal disease. After two years and two prior failed operations from general surgeons, I had surgery with Dr. Sternberg and am healed and have returned to traveling and exercise just a few weeks after my operation. I feel like I have my life back and cannot thank him and his team enough. If you are looking for an end to this horrible disease, please do not look anywhere else. I traveled from out of state and I wish I had known about the cleft lift sooner!
Jorge Martin Mora: Incredible and professional staff! Everyone was super nice and attentive. Been going to different hospitals and I finally got answers. So glad I was referred here by my Dr.
