Traveler Medical Group, Dr. Jim Y. Savage, MD - San Francisco (CA)

5 /5 Sally Yong: We were visiting SFO and my husband fell ill unfortunately. The hotel put us to the clinic. Called at 11am and managed to get an appointment with Dr Savage at 1pm. We were attended to and triaged by the nurse who was very warm and friendly. Waited about an hour before we saw the doctor, believe he was out for another consultation. Anyhow, Dr Savage was thorough and informative about my husband’s condition and gave some good and useful advice and tips to manage and prevent sinus-related problems, and even dishing out some sound advice on parenting :) quite a funny guy! Fees including medicine is not cheap compared to home, probably 5x more, but this is America, healthcare is not cheap and accessible especially for non-residents. All good though, we get peace of mind with a good consultation and meds. Would recommend his clinic.

2 /5 Lauren K: Ill give 2 stars because the manager finally decided to work with me, but still frustrated. Dr. Savage while friendly will talk about a lot of nonsense that when sick and exhausted is not what I wanted, however, I did get the antibiotic I needed in order to get better before flying home. For months Ive been back and forth with insurance, beware this is a regular doctors office, NOT urgent care. I did not realize I needed authorization from my PCP before being seen. The office took my $40 copay and didnt say a thing. Several months later I get a bill for nearly $200 and my insurance wont cover it now because its past 90 days. Ive tried calling to talk to a manager at Traveler Medical Group, finally after 3 or 4 tries I talk to the manager who tells me to call my PCP and ask for a letter of authorization and I told her its too late but she insists on it. I call my PCPs office and they say the same thing that its past the 90 days and its too late the system wont allow them to. Almost a year later I finally worked out a deal on the bill, but SO much time and energy was wasted. Please make sure you call your insurance company to confirm coverage or what you need to be covered because this office wont tell you otherwise.

5 /5 Roberto Tiscareno: I cant tell you how many times Dr. Savage has literally saved my life over the 15 years Ive been his patient. The very first time I saw Dr. Savage was to treat a sinus infection in 2005. One the time I ripped open my knee after a scooter accident he stayed open late to clean me up and called St. Marys ER for me. Ive literally watched his kids grow up in that office. And when my insurance wasnt covered by his practice, I gladly paid out of pocket because I trust the work he and his team does. Thank you Dr. Savage!

5 /5 Jim Dzúr: Dr Savage is my regular primary care physician. Recently, I had a problem with my ear that required a specialist referral. My ear was giving me hell and I was going nuts and could not sleep. I called Dr. Savage at 4:45 AM just to leave a message in order for them to get back to me in the morning when they check their voicemail. Dr Savage returned my call immediately at 4:46 AM. You are not gonna find very many primary care, physicians who will answer your call in the middle of the night, but Jim Savage MD will.

5 /5 An Adverb: Dr. Savage has been my personal physician for nearly 20 years. He’s always been able to “squeeze” me in on short notice, and he’s one of those rare doctors who makes it a point to really know his patients. Even more, his priority is to provide you with immediate relief from whatever ails you. Whether it’s the flu or a strained back, Dr. Savage listens carefully and administers a healthy dose of empathy and medical knowledge. Sometimes you don’t even have to tell him what’s bothering you—like the time I was experiencing vertigo and he was able to determine that just by looking at me. He did an exam and determined that I had a sinus infection. One round of antibiotics later and I was right as rain. In the old days, doctors made house calls because in order to make a sound diagnosis they needed to see how their patients lived. Meaning, to be an effective physician, you have to really know your patients. Dr. Savage understands this like no other physician. Many thanks to you and your wonderful staff for many years of great care, Dr. Savage!