2 /5 Rocio: Styling okay, but do not get a haircut here unless you want to micromanage.
The vibe is great. Very cute place, and cool people.
I Waites a while to make sure I wasn’t overreacting, BUT this was the worst haircut I’ve ever had by far. My hair looked like I had a Bob in the front and mullet in the back AFTER I went back and tried to get it fixed.
I asked to keep most of my length, and that I would ideally like more volume and definition. I went with a level 2 stylist because I was finally splurging and figured I might as well go all out. They did a great job styling my hair and explaining what she was doing as she was styling it, it took a long time to style which I thought was a good sign but they used so much. Product I had dandruff from it the next day. The cut was very fast and they did not bother to part my hair before she started the cut. At the end of styling she noticed a section of hair that was a bit longer on my left side and she cut what felt like a rather large section of a very thick curl before I could react. I felt a bit rushed out the door, and after I left I was left with a section of hair about 3-4 inches longer than the rest of my hair. I think what happened was she went for that section before I left but she did so too quickly and haphazardly, cutting a very thick section off that was the WRONG section.
I called a few days later to get it fixed. The communication felt not unprofessional but short. I kept prompting her to try to get rid of the obvious shelf in my hair, she just kept making the top layer shorter, but just on my left side so it is now asymmetrical. Again she didn’t bother to part my hair and didn’t ask many clarifying questions. I gave up on this place and left as it was clear that we were not seeing the same problem.
Overall I’d say save your money and/or try some place else. I’m so sad and disappointed by my experience here. I grew out my hair for a year before trying this place and now feel like I have to start all over again. For a place that markets itself as catering to curly hair they really missed the mark, lots of prompting to fix an error for a place that claims to specialize in curly hair.