1 /5 Francine Andrews: I made an appointment here because it is close to my work and I was extremely disappointed. I had a HORRIBLE experience and want to warn others!!!
1. The lady sitting at the front desk, who did my nails, was very rough with my fingers and even cracked a knuckle while pulling on them. I felt rushed, stressed, and very uncomfortable.
2. When she said I was finished, I felt the edges and my nails weren’t smooth. I had to test each one myself by seeing which ones caught on my clothes. When I informed the lady and asked her to smooth them out…she handed me the file tool and asked me to sit in another chair to do it myself. OMG – are you kidding me??? She immediately started working on another customer.
3. Then, I had to wait a long time at the front counter just to check out. I was ignored until I asked out loud, “Can someone check me out please?” The same rough lady took my card and put it in the machine. Then, I was left standing there, again, completely ignored, for another five minutes while she was doing someone else’s nails. I had to ask for the status before I could get my card and receipt to leave.
4. And, the gel manicure, which is supposed to last at least two weeks, began chipping on several nails the next day!!! I had to file and apply my own polish on all of them just to try and save any more from chipping and breaking off. I paid for a gel manicure and, now, I am not sure what product was used???
5. I want my money back!!! It was the worse nail salon experience I’ve ever had and I would NEVER ever go back there again!!!
