4 /5 Keira K.: Ive utilized their services for several years and have had nothing but positive experiences. The gentleman who does the smog checks is an older gentleman and he gives you the energy you give him. So if youre respectful and professional, then he treats you the same way. For the Karens out there, you get what you deserve.
As others have noted, His hours are sporadic. The gentleman who does the smog checks is older and has medical issues. Due to medical concerns there are days he cannot make it into the shop. And unfortunately that means last minute cancellations, or no call, no shows. The last time I had to do a smog check it did take several attempts before I was able to be seen. This time, unfortunately after waiting a few days I didnt have a choice, and had to take my business elsewhere.
Im leaving a four-star review because this review encompasses all of my visits with them not just the fact that hes unavailable this time.
Moving forward, if you want to do business here, understand that he is an older gentleman with medical issues, and as a result may be forced to cancel your appointment without notification. It isnt that hes unprofessional, hes just struggling between ailments and trying to make a living.