Keywords: scan auto ca

Scan Auto - Novato (CA)

Address: 🏡 33 Hamilton Dr, Novato, CA 94949
Phone : +1 (415) 806-3582

Time Booking Available for Scan Auto

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJxXDsJy29hYARd1GpHyaUBdo
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Others Near Novato,CA

  • Best 12 Auto Repair Shops Near near Me in Novato, California (Update 2025)

    08-2025 Scan Auto in Best 12 Auto Repair Shops Near near Me in Novato, California (Update 2025)

  • List 19 Auto Services , Car Repair in Novato, CA

    08-2025 Scan Auto in List 19 Auto Services , Car Repair in Novato, CA
    • Baldwins German Autowerks - Novato
    R P: I took my 2015 Porsche 911 turbo s to Baldwins for an oil change as their prices seemed more reasonable than other shops. They finished the oil change on time. When I got home, I noticed coolant dripping from the rear. I immediately called them as I thought it was oil. The owner immediately called me back and told me that to be safe I should not to drive the car. When I checked the coolant level was full. They arranged, at their cost, a flat bed to pick up the car. On examination (pressure test) it was determined that the coolant cap (they had checked the coolant) was likely old and not sealing well. They replaced the cap at their cost. No more leaks. I was impressed with their commitment to their custmers, honesty and highly recommend them.
    Thorssons Auto Center - Novato
    David Stevenson: Took my truck to Thorsson’s for an oxidation fix on the hood and top of cab. They did a FANTASTIC JOB! Out of the three appraisals I got, theirs was the honest one. I was very grateful for the honesty and information they gave. It’s really nice to see that there are still people out there like that. So, if you need work done, everyone I encountered there was extremely nice, helpful and honest. Give them a try, you won’t be sorry.
    G & C Auto Body, Inc. - Novato
    Emil Rustamov: While the car was repaired and returned to me, the quality of the work—specifically the paint on the fender—did not meet a professional standard. I returned the very next day due to this one visible imperfection that my wife noticed. The team made an effort to polish and work the area, but eventually admitted they couldn’t correct the issue. What was really disappointing, however, was the response from your manager, Jose. He told me, “I gave you a really good deal on it. This is as good as it’s gonna get.” Frankly, that felt condescending and dismissive, especially coming from a business in Marin County that I expected to uphold higher standards. He then claimed that the paint had a previous damage, which was simply untrue and added to the frustration. It felt like the conversation shifted from resolving the issue to deflecting responsibility, which was unfortunate. Although CSAA recommended this location, and my overall interaction with Elden as well as his professionalism was reassuring, the follow-up left me disappointed.(Elden was out on vacation). While I can live with the imperfection in the paint, I feel that, the way Jose, the store manager spoke to me was unacceptable. Telling a customer, “this is as good as it’s going to get” and "there is nothing well do for you" after acknowledging the issue—not only felt dismissive, but also lacked the professionalism I’d expect from a business in Marin County. Reverting to dishonesty is not the way to handle a shortcoming. Regardless of the outcome, I believe how clients are treated matters just as much as the quality of the work. Unfortunately, based on this interaction, I cannot recommend this location despite what started as a positive experience and while most of the work was done correctly.
    Ignacio Motorsports - Novato
    APEX Motorwerks Mercedes-Benz Service - Novato
    Rez Parviz: I don’t know who picked up the phone but I called to get my car repaired because it was a problem with the window. I described the problem to him and I asked him if that something he could repair. He told me that he wouldn’t do it for a customer and I asked him why he wouldn’t tell me. I asked him how the problem could be fixed whether or not it was some thing that is relatively easy to do and if it’s something that I could repair and he said he wouldn’t even help me. He said the auto shop is over another words. He’s not here to teach me anything and he hung up on me. I wouldn’t take anything to these people through absolutely rude. They have no patience. Maybe the owners just burned out but you can’t talk to people like that I wouldn’t go there and if you want to get this review taken out so ahead and try going and try and respond to this review I don’t care at the end of the day you’re rude
    Milanis Autocraft - Novato
    Pete S: It doesn’t get any better than Milani’s
    Toscalito Tire & Service - Novato
    Nikey Castillo: If I could leave more than 5 stars I would. My tire popped in the middle of the road while I was moving into my new house, my first day in Novato. Luckily I was able to get a spare on and I called Toscalito first because of their good reviews. Aaron answered and was so kind on the phone and was able to see me right away for a new tire. The wait wasn’t long but while I was there I heard all 3 of the guys at the front (Tony, Aaron and Eric? I hope that’s his name) answer phone calls and speak to customers and their customer service is truly exceptional. I chatted with them up front for awhile after my car was done and it felt like talking with old friends. I am so grateful for my experience here, I will only use Toscalito and recommend them, you have a customer for life! Thank you guys for helping welcome me to Novato
    Marios AutoWorks INC Body Shop - Novato
    Brianna Gallardo: Great experience with Mario squared. They were very communicated, gave a fare quote, and fixed my car up quickly. Definitely would trust them to fix any future car detail issues.
    MG automotive - Novato
    H & J Tire - Novato
    N Haddad: Jared was very friendly, patient, and helpful! I had my alignment previously done at another shop after saving up for new tires. The steering wheel was off just a tad, but enough to make me not comfortable while driving. He talked the issue through with me and was able to fix it!! I’m so relieved now. Thank you so much for the wonderful customer service! I’m more than certain I appeared a little crazy, because after a tech test drove it, they said it was fine. It was such a minor issue, most probably wouldn’t have noticed. I really value the great customer service, something that seems hard to find these days.
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