5 /5 Typhoon 818: I brought my aged but trusted silver Lexus in for a quick liquid level check before a long drive. I was recommended to Rizzolis by both colleagues and families who live in the area and know the shop well. I was surprised and not surprised by the excellent service I received from Raymond. He exemplifies what every guest relations professional should be, impeccably polite, meticulous, and always keeping in mind the customers preferences. While I was speaking with Raymond he understandably helped both myself and a customer who dropped off for a smog check. The customer had an appointment, I didnt. Raymond took the time and the care to see to the other customers needs, which had priority, and mine as well. He did so with grace and a great attitude. We will be recommending Rizzolis to all our local friends and families!