Kevin Anderson: This was my first visit with Dr. Sayedi. He was extremely thorough and took his time with me. He was helpful, and made some recommendations and set up a referral for me. He answered all of my questions and I feel that he cares about patients. I highly recommend him.
Helen Bouslaugh: Our GP has cancelled so many appointments and we our so frustrated with the Clinic. When we began using this clinic 40+ years ago, it was the premier facility in Northern CA. Patients came from Redding to be seen here! Urgent Care is not to relieve the ER, as they have no on-site services other than colds, flu or minimal care which in most cases is not urgent care. We will now go straight to ER. There are specialty departments that function flawlessly, however, seeing a doctor to get the referral to a specialty department is a long drawn out process taking months of patience! And the Advocacy line is a perfunctory option without any results. This is a sad state of affairs. We will be calling our insurance for options close by.
Michelle: The entire staff is wonderful. We drive from out of town to come here. Never had a bad experience in the past 10 years, even after it changed ownership.
Anne LN: Initially had a telehealth appointment with Dr. Brar, as my previous doctor stalled on any pain medication for months. I had scheduled another in-person appointment a month later. She was supposed to have requested physical therapy. I had to ask about it again at the appointment. They hadnt even addressed it. She only put in the referral for my back. She never mentioned my knee. I cant walk without assistance (cane or walker).
She doesnt respond to portal notes. I messaged the generic exercises she had someone send me cant be done with my conditions (degenerative joint disease of the spine and a thinning bone where my kneecap could move).
Twice she noted my failure to make eye contact. I have severe medical anxiety. Not making eye contact is the least of my problems. If you ask why things arent being done, she notes you have an aggressive tone. Never noted the clinics failure to do their job or follow up.
The clinic noted in the portal it was "ok to deny" my PT request as I needed something closer to my job, not 40 minutes away in Woodland. I would lose my job if I had to keep taking off vs doing PT on my lunch hour. They declined it because their in-network providers were available (but not accessible to me).
The clinicians will also note not to reply to each other in the portal if they know you read and follow-up on comments left about you; esp. the inaccurate ones.
Overall, find another doctor/clinic. Helping patients isnt on the agenda with Dignity. PT was denied because I cant travel 40 minutes one way and they wont approve a closer PT office because its not an emergency. I guess diminished quality of life, and independence arent taken into consideration. Who knew walking wasnt important?
Halfacre Shawn (BluePhoenix81): Ive had to go here for urgent care a couple of times over the years and I will say the doctors there during these times have great bedside manners. They are down to earth and treat you like a human. The in my experience with doctors they seem to forget that the people coming in need to hear things in plain English. These folks here will speak to you in lamens terms so you dont get lost in the medical jargon. They are professional yet understand of everyones situation. I would recomend this place if needing urgent care after hours.
Ricardo Rodriguez: Well appointed rooms and situated near
Davis/Sacramento and SAC is the easy part. The hard part is having staff that are both friendly and attentive. From the room staff and front desk, that was always friendly and greeted me no matter where I was, to Mariah at the front desk who was so attentive and called up to see that my room was satisfactory and then followed up to help me register for my Reward Points. Points I’ll be collecting anytime I’m back in the area. Thank you all.
Gerardo Gutierrez: Front desk Jeff was rude at the beginning of check in, in the process he changed lil bit, not sure what is wrong with him.
Rooms pretty decent comparing price.
Easy access from I1-5, and plenty places to eat around and gas stations.
