NorthBay Health Primary Care - Vacaville - Vacaville (CA)

3 /5 Jean Tinker: The wait on phone & in office has never been too bad but the wait for an appt can be several weeks & I did feel rushed by the Dr.. He also asked questions I had answered on their forms 30 minutes prior. Denied me an MRI because "my insurance probably wouldnt cover it" ! Its like pulling teeth to get a referral. Everyone else in the office was friendly so Ill try another Dr... theyre available in 7 months !

5 /5 David Somers: I was nervous about my visit after looking at review scores, but I got in quickly, they were all kind, my doctor was wonderful, and they got me into the blood work immediately, absolutely no wait. Great experience

1 /5 joel clark: These doctors have little to no training. They will send 10 minutes or less on each patient. That comes from management. They under medicate. Have little understanding of biology. They screwed my mom so bad even another doctor threw them under the bus which never happens. The couple Doctors that are decent there don’t take new patients. If you have to see someone there ask for Niko. He’s not a doctor but as a nurse practitioner is betterZ

1 /5 Tanya Allison: Absolutely horrible. To get established with a doctor the wait-list is about 6 months. I had an appointment that I wanted to reschedule, as my baby got sick closer to the day, and I ended up cancelling it. The system didnt send me confirmation of it being cancelled, like its designed to do. Being considerate, I wanted to call to confirm it and reschedule. Spent an hour on hold, no luck. Ran out of time, packed the baby, drove there, just in case its still on. The receptionist said, the cancellation actually went through, and the next available appointment is in 3 months, otherwise I could see a nurse practitioner in a month, which I declined, as we pay high premiums for the health insurance. Tried to call that useless number again to find another PCP. Was on hold for another 20 minutes, and then got dropped, as their office closed. This is completely unacceptable. Never going there again.

1 /5 Sheena Davis: Have been cancelled twice in a row moments before my appointment after taking time off from work. Never had good luck or good care with NorthBay other than specialist. May be time move into a new healthcare system.