McCracken Automotive - Eureka (CA)

5 /5 Lorey Keele: Over the years we have gone to Tim for fixing and maintaining all of our vehicles. Tim has shown us time after time that he is an excellent diagnostician, and a highly skilled mechanic. He makes sure that you receive the best and most complete service he can provide. He does not make mistakes and he does not skimp on time! In all the years we have been going to him we have never ever had to bring a vehicle back because he misdiagnosed or fixed the wrong thing. He is by far the best there is and our family feels very lucky to have him keeping our vehicles safe and maintaining them so that we can have use of them for a long long time.

4 /5 Christian: We came to Eureka from out of town to visit family over thanksgiving. We were so thankful Tim got us in and could help us so quickly being there for only a week and he had it done in couple of days. Update: Now, less than 5 months later, we’re having the same problem with our van. We understand parts break so we called Tim and he told us the part is under warranty and to call them. More time passed as they couldn’t find the warranty so we called Tim again and unfortunately he didn’t provide great customer service (hence the 4 star rating). He said that looking for the invoice would take him away from his current work and take too long. A part time person could help with paperwork filling. My last review was harsh and I do apologize. However, I was still frustrated with the customer service experience but thankful we got home safe.

5 /5 Andrew Michalko: I am very thankful I was recommended to Tim. He is super compassionate when dealing with a fatal transmission issue. He is very reasonable and willing to take time with you. I never felt rushed. I appreciate the care he puts into his vehicles and customers. Thanks

5 /5 Kaycee Sarti: Highly recommend Tim at McCracken Auto. He is really thorough and knows what he is doing. I had an ongoing issue with my car for 2-3 weeks and every time something happened he never denied me bringing it. He was helpful and didn’t stop looking until he figured out the issue and fixed it for me. He’s honest and will do everything he can do make sure you’re taken care of!

5 /5 B W: Tim is fast, efficient, friendly and extremely knowledgeable. Weve trusted him with every repair and have always been extremely happy with him and his work.