Marshall Hospital - Placerville (CA)

1 /5 Dee Dourte: 1st experience about a yr ago was life saving & very caring . Literally saved my life as I had gone septic from staff infection turned worse. Not so good today. Went in early morning due to new infections that needed help . Not only were they uncaring but didn’t hear a word I tried to explain with about my condition or the help I truly needed . The ER Dr seemed to be offended by my explanation why I had to refuse their method of treating my problem instead hearing me & taking me seriously they simply released me .. no blood work no tests etc.. prescribed me useless medication as well as stuff I couldn’t take . Didn’t discuss any of the meds before prescribed & pointed me out the door. Only asked what I was allergic to & didn’t give the time of day for any discussion. I left without any real proper care & to deal with my own infections. Beyond frustrating,discouraging & left to my own defenses . Hope I make it

1 /5 Juan Hernandez: My whole family have been struggling with my 83 year old mother has been hospitalized for 25 days and the doctors cant find where she is bleeding, they dont know if its from the colon or the stomach on the 21st day they say they dont have the modern tools or equipment where they can see where my mother is bleeding and they have already done around 5 transfusions and we demand that they send her to another hospital where they do have specialist and the technology tools and they dont want to do it, they say that first they have to check in local hospitals and if they refuse they will expand their search to other hospitals, we researched in our part and checked with other hospitals in the Bay area and they told us that Marshall Hospital managed their transfer, but we dont understand what they are waiting for, my mother has already left the ICU area, and now they want to send her to a Nursing Home and they are saying that when she bleeds again they will take her back to the same hospital, my question is, do you think we are ignorant or that we dont realize their intentions ??? The negligence is evident and Why not say abuse!!!! We are already on the 25th and no transfer to another hospital has has been resolved ! The case manager is not doing anything.

2 /5 Bonnie Smith: I was taken there by ambulance. I was in excruciating pain in my abdominal area and right lower back. So much I was crying out in pain. After 3 hours of this pain, I was dry heaving. No one came to check in on me until I yelled out my door if I could get something for the pain. Finally a half hour later I was given some pain relief. The doctor on duty didnt even come in the room and talk to me. In passing, he popped his head in and told me I had a kidney stone. That they are releasing me, and I have prescriptions at my pharmacy to pick up. I did not feel well cared for and there wasnt any empathy at all. Im still upset about the whole situation and being in constant excruciating pain for that long has traumatized me.

1 /5 White E: Almost 2 years ago my wife found out she was pregnant. She was at the beginning stages of pregnancy and had extreme stomach pain. When we first went to the er so she could get checked out she told them she was pregnant and the nurse said if she wanted to get a abortion they make a pill for it. Which was odd and extremely out of nowhere as my wife made no suggestion about it or brought that up, we were just there for stomach pain and to make sure the fetus was okay. Then the doctor came in and told my wife and I that the stomach pain was probably a miscaraige and we wouldn’t have a kid and all this negative stuff and sent us home. Happy to say 2 years later we have a beautiful healthy little girl. But what a nightmare/ insulting for 2 first time parents just going to check out stomach pain.

1 /5 Rick Sandell: Had a MRI schedule , I live in Cameron Park, they called to confirm. I showed up in the CP imagining department on time and was told I was to be in Placerville. Not one time did theyre scheduling personal inform me that detail. Needless to say I missed my scan and was told I could reschedule in late January. This scan would of been free for me since it was in December. Now since the new year with insurance it will cost me $500.00 Marshall get your act together.