Madison Reed Hair Color Bar Palo Alto - Palo Alto (CA)

1 /5 True Crime Alert: Worst experience in hair salon for root touch up. All they do is color so shouldnt be hard. Stylist put dark brown blotchy color on my auburn hair with blond highlights. She did not bring out color chart to match my hair or ask my opinion. I trusted her as all they do is color so shouldnt be rocket science. Now I have permanent dark blotchy brown on part of my hair looks ridiculous. To take off permanent color is damaging expensive. The salon does not answer phone. Warning stay away.

5 /5 Jessica Alba: Several years ago, I had to stop getting my hair dyed at hair salons because the chemicals turned my scalp itchy and bumpy. I was lucky to find Madison Reed at that time. Ive been a loyal customer ever since and love coming in every four weeks to cover my growing grays. Ive been a regular in SF, Campbell and Sunnyvale (slowly getting closer to my home) and was thrilled to learn that the Palo Alto salon had opened. I can now bike to my appointments and meet the wonderful staff in a lovely spot in the Stanford Shopping Center. See you in a couple of weeks, crew!

3 /5 Amal M. Levin: Mixed Experience Ive been a customer at Madison Reed at the Palo Alto location since they first opened, and my overall experience has been okay, though not without its issues. Hair Color: Initially, the color they recommended was too light, which didnt effectively cover my gray hair. It took several visits and requests for them to adjust the shade to something darker, finally matching the rest of my hair and covering the gray properly. However, Ive noticed that the darker colors tend to stain towels, sheets, and pillows, despite their explanation that its typical for dark colors to do so, which seems inconvenient. Hairstyling: I opted for a blow dry service, which was fantastic the first time I tried it. Unfortunately, subsequent visits have been disappointing as I often get hairstylists who seem inexperienced and untrained. It feels like my appointments are being used as training sessions, which wastes my time and money. Unless I can specifically book with the skilled assistant manager who originally styled my hair, I wont be using their hairstyling services again. Atmosphere: The salon atmosphere leaves something to be desired. It lacks a welcoming and positive vibe. The staff dont seem very enthusiastic or friendly, which impacts the overall experience negatively. Overall, while Madison Reed has its strengths in hair color customization and initial hairstyling experiences, the inconsistency in color recommendation, the issue with dark color staining, and the lackluster atmosphere make it difficult for me to wholeheartedly recommend them.

5 /5 Diem Le: I am a huge fan of Madison Reed Palo Alto ! Linda is the best! She helped me adjust my color to better fit my needs and I love my new look!! If youre looking for a color expert who listens and understands and delivers magoc, ask for Linda!

5 /5 Marisa Peters: Freddie was my colorist and he was excellent! Made suggestions for my hair type & coloring which were spot on. He’s also an avid reader of author Anne Rice as am I. Also had the very best head massage ever by the amazing hair washer. I love singing the Praises & logic of just going to Madison Reid , their excellent products & their employees can’t be beat!