1 /5 Serena Gafford: This was the first and only time i used this salon. I booked a haircut with Jen(senior stylist) and requested extra time because I have very thick hair and didnt want to be rushed. They called a few days before the appointment and asked if I could come in 30mins earlier to accommodate the extra, of course, that was fine.
When I showed up, Lotus was the one ready to do my haircut. I found that odd and should have said something but trusted that she was a good stylist. When she started cutting my hair, she said shes been doing hair less than a year and I panicked a bit. I was confused and also she had already started cutting so I didnt feel like I could stop the process.
The front looks ok, but the back is super uneven. She tried to give me layers, but it looks like steps and just uneven in multiple places. Its a bob cut, so if I want to get it fixed somewhere else, I have to go shorter, which I dont want.
It was incredibly deceptive for the salon to switch me from the senior stylist, that I booked with to a junior one without telling me. I regret not speaking up sooner during the appointment but Ive never had anything like that happened to me before and I waited over a week for that appointment.
Also Lotus has very long nails and was not able to wash my hair properly. She basically got my hair wet and patted shampoo on the top of my head and then rinsed me.
