Andrea: Waited for an hour long before a doctor came to exam even came w ambulance. My dad never had problems w blood draw at other places. The nurse poked him on both arms, still can’t draw his blood
BriAnne Scrivner: The front office and nursing staff was very friendly and welcoming. The gentleman who took my vitals, Kevin was great! He was personable and cheery, so I was hopeful for this appointment. Met with doctor Garcia for the first time and have NEVER felt more uncomfortable with a doctor. His demeanor was very accusatory and demeaning. He was rude, impatient and made me feel like I knew nothing about my health history. If he knew how to use technology he would have been able to look up all my test with a click of a button. Instead he made me explain everything while doubtfully questioning me the entire time. I have NEVER felt more dismissed by a doctor. I will never visit this doctor again! I don’t mind direct doctors but his bedside was just plain awe full!! So bad i felt the need to review him.
Dom Abbascia: The hospital called me three days before my surgery like my doctor told me. So they already had all the questions answered before I got there.The staff was pleasant and easy to deal with but I was patient and polite, it definitely helps. I found the hospital to be well-staffed and cleaned. My surgical procedure took a little bit longer to get started with but my surgeon got hung up on the patient before me I find after years of dealing with surgical procedures that the more polite and patient you are the easier it is my surgeon Dr Quy well skilled and handled the procedure of repairing my hernia very nicely and he did what he had to do to get the job done right before the surgery we spoke and I told him I had complete faith and whatever decision he made robotically or incisional he should make the call. very happy with the job he did the anesthesiologist team was very polite and professional thank you all for your skill.
remember these professionals deal with literally thousands of patients each year
Winita Pannara: Leslie Whitney PA . “ Thank you for all you do to show that you truly care about your patients. It’s obvious you love what you do and you are very good at it “
Leslie took all my concerns seriously and tried to help me find solutions. Several tests, procedures, phone calls later we now have answers . Even though there is more to follow up . Her sharp judgment , knowledge helped me see what I am now dealing with .She accurately caught it before it turn more serious. Best part is her genuine care for her patients and advocates for them. I am so thankful for having her as my health care provider.
Thanks to the kind lady at Irvine Office who answer my phone when I was having a bad day trying to switch medical group. Her empathy during our short phone conversation meant a lot to me .
Thanks to all staffs during past 4-5 months.
Thanks to a very kind Lisa Bui and her supervisor who handled my requests promptly.
Sometimes there were some hiccups with front office at another branch but it was understandable given their work load . I always pick up my phone and call them if I didn’t hear from them regarding my test results , my message etc at a reasonable time.
