Hoblit Service Center - Woodland (CA)

5 /5 Paul Dyer: Shout out to Mario! I live far closer (walking distance) to another dealership, but when I had some issues, I took the 35 mile drive to Hoblit and Im glad I did. Nice having a repair shop work for the customer, and not against them like some other area dealerships do (especially on warranty work). Also nice having a service loaner offered to you and not have to fight for one when the work is going to take a few days for parts. Hoblit still has customer service, in a time where that seems something lost especially in the Automotive world. Highly recommend for any vehicle.

1 /5 Syd Ray: I told them my issue was my car key because it’s malfunctioning my car such as opening the trunk at random times, it is locking/unlocking at random times, and the key won’t start my car. When my key does start the car, the malfunction light comes on. They asked if it was the battery and I said no because Vacaville and Fairfield Dodge has already checked the battery and that is not the issue. They told me they would still have to do diagnostics to find out the issue. The issue is my key and I’m not going to pay another $279 for the problem not to be the battery or for Dodge not to find the problem. I asked them to look up my warranty and they could not find it because it’s not in the Chrysler system. I said it’s a Dodge warranty and they told me to bring in the warranty agreement. They said they could see my service contract but don’t know what is the service contract. I will not be back even though this is the dealership is in the town I live in.

1 /5 Jeremy Mahan: I never give bad reviews but in my opinion this one was earned. I bought a truck with Hoblit 5 years ago and asked for it to be checked and do a full service on it before going on a trip with my family. Mario was the guy I dealt with and who the story is about. I was told it was all done and they worked on it for “hours and hours.” He didn’t know that I have a monitoring device in my truck that tells me when it’s turned on and it’s every move. The long story short, they didn’t do what they said they did. They didn’t check it. The truck hadn’t moved an inch and wasn’t even turned on at the time he said that. I went on a camping trip with my kids and when I got back I had to change my tire, I found a large crack on my frame. They didn’t check the truck and sent me off in the mountains with my family with a cracked frame. When I confronted Mario he didn’t own anything. A simple, “we got backed up and didn’t look at it, sorry.” And I would have been on my way. But nope… went to his boss and his boss bill was kind, polite, listened, but ultimate my take away was he felt that whether they did the inspection or not that they wouldn’t have seen it. And maybe my tracker on the truck was mistaken… I personally won’t be back.

5 /5 J mark: I just wanted to say, I love taking my truck here. Cameron, the service writer, is awesome and actually takes time to talk to you, no matter how busy they are. I cant say that for other dealerships who act like you dont exist. My experience at Hoblit as a whole, including sales, has been top notch, and I am not exaggerating. I worked in a dealership for 5 years and they surpass any service I have experienced. I would and will recommend Hoblit any time to anyone. Thanks Cameron and thanks Hoblit

4 /5 Hunt Erik (whiskyjacked): I recommend getting their earliest appointment and being there before it. This place fills up quickly and no job on full sized trucks is really a quick job. Other than that, the staff is good to work with, Ive dealt with Cameron for years the now. Please have the boss ok a bigger or a second coffee maker for the waiting room, is the only real suggestion I have.