1 /5 Kristina bruno: My father brought my son to a physical appt for me because I work in Irvine. They needed an authorization to let my father bring him , and refused to fax it. So they said I need to come all the way down there to sign in it person within 15 mins or they will cancel his appointment. So I leave in the middle of work , race down ther and got ther 2 mins after the 15 min marked and they refused to see my son.
The thing that really gets me is everytime we have an appointment we wait in the waiting room for at least 45 mins ... and knowing I was driving in from Irvine, getting there 2 mins after the 15 min grace period, they turn us away.
Unbelievable...