2 /5 Shariz: Overall, I think its a decent place. They are open late and are good about appointments or walking in, and everyone is generally friendly and courteous. Not all of the girls are the best at design work, the lines arent always straight, but they will give it their best shot. My only frustration with the fill is they never work on the cuticles, and sometimes the acrylic overlay will start lifting off the nail bed sometimes after just a week, which is frustrating. The pedicure is a 10 out of 10 though.
UPDATE- I will never be returning!
I was regularly going once a month. I mainly came walk in, and they were always very accommodating. Even watched my baby when her was fussing in his in his seat. But this last time I was there, there was 3 of us. I expected the bill to be big no worries we were prepared it 278 was on the receipt I signed, then Im checking my bank 4 days later, and the charge is 333. We tipped in cash, so I was confused why I was charged another 55. I called and left a message no one got back to me I called two more times and got an answer and she said she remembered me and she was sorry but she had forgot to originally charge me for one of the services. She said she didnt have my number, so she couldnt let me know. I understand forgetting a charge, but that wasnt my fault, and I find it completely inappropriate to change the amount after the receipt has been signed, especially without talking to customers. I understand not having my number, but Ive been coming once a month for almost a year we could have talked about it the next time I came in and i could correct the issue then, but i dont like how they just decided to do it on there own. As far as Im concerned, the way they went about it was theft, and now I cant trust them! I cant trust that they wont make up charges after the fact and just add more to the bill. If they would have waited and talked to me I would have understood and paid but now theyve lost a regular customer.
