5 /5 T.B.C.L: OK so let me start by saying, Ive been going to these guys for probably 20 years and although I always have to make an appointment, the service has always been excellent. So I recently purchased a 2023 Chevy Colorado Zr2 from Keller motors. When I picked up the truck the steering wheel was just slightly off to the left. Now I already knew I would be installing a level kit so no point having it aligned until after. Well that day came and silly me thinking the truck is brand new with less than 1k miles on it, I should take it to the dealer to have it aligned especially since its a new model. Took it in picked it up. Now steering wheel is more to the left and now drift to the right. Went back scheduled an appointment again, took it in, waited 4 hrs. Service writer although super nice explain to me that the tech cannot get it to stop what I described and the truck is in specs and could possibly have a bad rack and pinion. Advised if I can take it to an alignment shop to double check. Of course now I called Hanford Alignment made an appointment explained to them my situation. He said shouldnt be a problem. Picked up my truck and guess what, the truck drives absolutely straight as an arrow and the steering wheel is perfectly centered. Bottom line, dont waist your time going somewhere else just take the time to make the appointment and get it done properly. Thank you Hanford alignment for your excellent work!