5 /5 Ani Alexanian: Dr. Lu has consistently gone above and beyond to ensure my health and well-being. One of the standout features is her accessibility through the MyChart website. No matter how many questions I throw her way, she takes the time to address each one thoroughly, ensuring I leave the conversation with a clear understanding and peace of mind. Even during her maternity leave, the coverage provided by other doctors in the practice was seamless, and they were able to recommend specialists when needed.
A recent experience that truly highlighted the exceptional care provided by Dr. Lus office involved a somewhat last-minute appointment I made via the MyChart site, expressing concern about pain with urination. Dr. Lus nurse practitioner not only ensured I got an appointment promptly but also went the extra mile by having the office call me to check if I could wait until the scheduled time or if I needed to be seen sooner.
This level of attentiveness and commitment to patient well-being speaks volumes about the dedication of Dr. Lu and her entire staff. The consistently high standard of care Ive experienced has made me confident in recommending this practice to friends and family.
