1 /5 Brittany: Sadly, I thought I found a good hairstylist named Holly for my haircuts and later on color for a couple years now. Everything was great until this last appointment a few weeks ago; for my touchup color appointment. I showed Holly the inspiration photo, she said no problem, she put my color on, BUT then took another customer during my bleach processing. (Which is not only against state board regulations but she did not ask if I was okay with her doing so either). She finally rinsed out my hair and said it was very dry. Which was an understatement, was my hair in perfect condition prior, no, but it wasn’t breaking or dry etc; after she finished styling my hair to conceal the damage, I noticed it was completely trashed and fried.
The finished “new” color concluded with my roots a dark & splotchy golden blonde, I had exactly five dark streaks that were uneven and not to the root, and then white not to the root highlights. Which was shocking for the $145+tip I paid, what I asked for, and I’ve never had an experience like this with Holly before. In the sun it looked okay due to the bright sunlight, but inside the salon, my car, and at home it looked awful. My entire household made comments. My husband wanted to get our money back, but I was so mad, upset and tired I just let her keep it. I’ve been very sick the last 6 months and didn’t need any of this. My hair was extremely dry, where I ended up dying it back to black to hide the damage because she ruined my level 8/9 golden blonde shoulder length hair. I had to cut off another inch after her haircut when I got home to avoid excess breakage as well.
I will also add that I am a licensed hairstylist of 18+ years, so yeah, this was bad. I would expect the results I had from a new hairstylist with no coloring experience. Even the girls at salon centric were shocked when they saw my hair compared to what it was a week prior. I’m hella nice, and didn’t disclose the stylist who ruined it at the supply store. Be careful going here since they allow the stylists to double book during chemical processes. Completely unprofessional. Double Thumbs down.
