Gallatin Dental Group - Downey (CA)

1 /5 Stefanie Pallan: The absolute worst experience. We received a dental referral for my daughters cavity. We made an appointment with Dr Vert, when the appointment was made I explained it was referral and which dentist referred us to them. As the client Im going to assume the receptionist has a procedure and how to obtain x-rays and whatever information they needed especially since I gave them the referring doctor. We get to the dental appointment and they didnt do that. They left it up to me to call my dentist and ask them for the X-rays. When the doctor came in the room I could tell he was already informed and assumed I was upset more than I was and when he was talking to me he was very defensive in his tone and the remarks he was making. Then he went on to try to discredit the dentist that referred us which then I had to let him know that was a family friend dentist who referred us. Well I stepped away to get their email address as I was on the phone with my dentist so they could get the x-rays My 9 yo daughter informed me that they were talking about our dentist in a negative tone while I was away. To me thats very unprofessional to make any sort of comments about another professional when the lack of professionalism was on their end because they didnt do their job They didnt ask for X-rays They didnt ask for information on the tooth that needed the filling when I made the appointment. It is not my job as the client to get x-rays and information that they need to do their job, They are the "professionals".

5 /5 lisa viveros: Nice experience. Took my son to oral surgeon Dr. Ameet Chopra. That’s one Alpha male dr. Very confident and you can tell he means business. I was not worried at all. It was so quick, and my son is currently still recovering with no issues. I already recommended this dental office to a coworker and my daughter. They have all types of dentists there. General/Cosmetic, Oral surgeon, pediatric dentist, periodontist, registered dental hygienist. I hope I didn’t miss anything.

2 /5 Rebecca Arce: Typically I’m the happiest here. And have been for the last 14 years. But this last visit the lady helping with my 7 year old son’s visit was not nice at all. Zero smile, also telling me I had to wait outside while she took my 7 year old. Which has never been the case. Just rude the entire time. Never said excuse me while I waited for my son. Was purposely grabbing stuff next to me and practically bumping into me. She was bothered that I asked to stay with my son while he was taken back for cleaning and X-rays

2 /5 Lisa Maestas: I have been coming to this Practice for almost 20 years and have never been embarrassed as I was on my last visit by dentis. The assistant was professional and the hygienist was kind, helpful and gentle. The dentist was annoyed, frustrated in the fact he couldnt complete the work that I went for. He made me very uneasy and embarrassed because my gums were bleeding. His body language and the fact he got up and walked away without telling me what was going to be next step in my situation however spoke to the assistant and said lets get her gums healthy before we can complete the procedure and walked off. He was not all that nice to his assistant who was very respectful and helpful to him. Its disappointing this took place, I left there pretty upset. Sincerely

5 /5 Lois A. Hartman: I have never had a bad experience with Gallatin and I’ve a lot of work done there. It’s a comfort to me knowing I am getting top notch dental care. They’ve made me huge improvement on the way they take impressions! No more goo — they do it digitally and the fit is so perfect no adjustments are needed. This is a big improvement I appreciate. Would never go to another dentist. The staff is efficient and friendly.