Christen: My husband has been trying to get help through their office for 5 months and cant even get a phone call or anything from them. They are one of the worst offices that I have ever dealt with. Wont answer phone calls or call back
Daniel Chance: Mar. 2024 update: Ive been with Dr. Singh about 2 years. While there have been times when it has been difficult to contact Dr. Singh or his office, they have overall been good and recently have made some changes to help them get things moving faster.
Before choosing him to be your doctor I would STRONGLY recommend to contact them and ask them honestly how busy they are with patients. In the past they told me they were "slammed" and communication was difficult.
When youre actually talking to Dr. Singh hes GREAT, just set your expectations accordingly if they are busy.
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So far, excellent doctor, much better than my last. Decent wait times, very good assistant, listens well.
Toney Woods: Charged me $25 upfront before I was even able to make an appointment. My copay is only $15. They knew that. Policy. Ok. So I go in for my 1 and only appointment and the office looked, smelled and felt like a Medical office in the hood. Dirty. Unfriendly staff ignoring patienys and gossiping amo gat themselves about hair and dates. Not too professional. Dr. Kelada was ok after a long wait. Average treatment. Gave me the referrals I needed but took forever. Experience was so bad that I changed doctors and offices over it. Makes me miss Kaiser. Then I take my wife to her appointment there (despite the poor experience she kept the same office and doctor) and ask about my $10 that they never paid me back. Found put they just took my $10 and credited my wifes account. One of the girls at the front desk was rude as well. No thanks. Hard pass. Dont recommend. Go anywhere else for better treatment. Hint: Anywhere Sutter or Kaiser etc. 1/2 star experience.
Courtney Osborn: We visited Sutter Urgent Care last night and had a wonderful experience. It was our first time so there was some additional paperwork that needed to be completed but the front desk staff was friendly, patient and kind. The wait wasnt terribly long and once we were in a room both the nurse and the doctor were patient and friendly, which was essential as my 3 year old was half a sleep and sick (obviously why we were there). We were in and out in about an hour, which felt reasonable for being later in the evening.
Leisa: This is my go-to clinic. The office staff and nursing staff are pleasant and always make me feel welcome. I haven’t ever had to wait long at all, either. I was treated by Dr. Kyle Negzger, who was wonderful. He listened to my concerns, explained everything very clearly, and took care of my needs. I needed a follow-up appointment because of the holiday and I was given a phone-call appointment quickly. I’m so grateful for this clinic and highly recommend it!
