Lorna D Brodie: I have been a patient for many years. I had a procedure scheduled and their packet of information said they have a policy that you have to give 14 days notice to cancel. There is no way I can agree to that, and Im sure many other people would feel the same. Life happens. I called to cancel the procedure and was asked why. I explained "Because of the 14-day policy." This snarky person I talked to said, "Okay, call us back when youre ready to reschedule." I told her about six different ways that I cant abide by their 14-day policy...every time she repeated, "Just call us when youre ready to reschedule." I cant believe any business would allow someone like this to have contact with patients.
Heather K.: Chico has needed another primary care clinic for awhile, and we appreciate having Enloe Primary Care here. The staff is great!
Special shout out to Dr. Aronchick for being an amazing doctor and making for a safe/comfortable space for your patients!!! Youre amazing and I cant express how much I appreciate your help getting my health on track!!!! Thank you!!!
RM F: My therapist recommended a Mindpath Health psychiatrist. The staff at Mindpath was helpful when I contacted them for an initial appointment. They made me feel comfortable and answered all of my questions.
They also went the extra mile and got me in a few weeks ahead of my original appointment.
Audra Hufford: Had a visit Monday for my daughter who was determined to have a viral ear infection. Amoxacillan was prescribed but never sent to the pharmacy. I called twice over 4 hours after the appointment to get the prescription sent, a nurse said they were really busy and will send it when they can.
Waited at the pharmacy the 4 hours after the appointment to still not have it sent.
Called the pharmacy yesterday-still no prescription sent.
Called the pharmacy again today and still no prescription sent.
Called NVIH after hours, spoke with someone regarding the prescription and she was able to send it right away from her file.
I hope this never happens to someone else. My daughter has been in pain and Ive been doing the best I can to keep it managed for her.
I dont understand why the medication is on her chart but was never sent as a prescription. Do better.
Matt Zimmer: Took months to get an appointment, finally got one, received text messages and phone calls and emails confirming my appointment, paperwork received in the mail for me to fill out prior to appointment and directions to go to various other places to get things managed and prepared for my upcoming appointment. Everything is done on my end, ready to go, paperwork filled out, Drs notes and cds of images ready, time taken off of work. Day of the appointment I get a voicemail saying my appointment has changed for tomorrow and to call back to confirm...WTF. Missing out on work today cost me 350, and without notice Im supposed to take another day off for another 350 and then pay you people too. F you, driving to Sacramento now to avoid these clowns. HORRIBLE. And yea my neck is still screwed up and Im still in pain, nut no way in hell am I now going to trust you to mess with my spinal cord.
UPDATE, lack of options forced me back here and I have changed my 1 star review to 5 stars. Dr Kunnegellis has been wonderful and did an amazing job on my neck, what a turn around from where it was to where it is now! Great Job!!
Dana Sutton: Very nice facilities and people. Make sure you park in the front. All other entrances are staff only. The eye clinic is great. Very professional. Sandy was very helpful.
Albert at the optical Shop is very helpful.
