Emanate Health Queen of the Valley Hospital - West Covina (CA)

1 /5 Sophia Turner: I DO NOT Recommend the male and female PAs at the emergency room. Her name is Whitney and his name I don’t have. But very young Asian male who had no idea what he was doing. I do have a medical background. This guy did not know what fibromyalgia was. No idea of symptoms, not familiar with it at all. Did not execute a proper plan for me. I had to request medication. Underestimated everything. Most disorganized emergency room team. Nurse came to administer oral medication’s with a couple of shots.. 30 minutes later another nurse tries to come and duplicate the same order. Obviously they do not keep track nor sign off on orders completed. They do not ask if your stomach is empty or so, and they gave you an overload of drugs once you “coach” them. I nearly fainted, I felt terrible after my blood pressure dropped with a second shot for pain. They will not monitor the patient. They’ll send you back to the lobby to take care of yourself! What kind of care is this??. I don’t know why they also gave me nausea medicine when I was not nauseous. They played the guessing game. It is awful. I believe these two can kill people and do not save lives very often. Could not help to notice the lack of efficiency from the whole team. The nurses and doctors. Playing around in the back, chatting, socializing with the waiting room full of patients. Absolutely NEVER coming back. Trashy and very dirty looking ER. Sad.

1 /5 Jose Cortez: IF YOU COME HERE JUST KNOW THERE WILL BE LONG WAIT TIMES! I dont usually post reviews, but I felt the need to today. The only reason we came in was because my girlfriend was experiencing severe pain and numbness in her left arm. We arrived and checked in at 9. They performed four tests on her: urine, blood, ultrasound, and CT scans. Each test was done at different times, and we experienced long wait times, which is understandable since there are always other patients with their own issues. However, there came a point when there werent many people left, and we still had to wait just for the doctor to come out and tell us that they didn’t find anything and to follow up with her primary care doctor. I think it’s true what people say about them being understaffed or just not caring anymore.

5 /5 Shawn Kottkamp: Dr Dennis in emergency and the whole staff were fantastic in the care of my wife for a possible stroke. Response was rapid and comprehensive. Many thank yous for the wonderful care.