Keywords: ecco hair studio

Ecco Hair Studio - South Pasadena (CA)

HairSalon, near South Pasadena
Address: šŸ” 1017 El Centro St, South Pasadena, CA 91030
Phone : +1 (626) 799-6446
Place GG: https://www.google.com/maps/place/?q=place_id:ChIJ7xuWLYrEwoAR7KBhXGcDPUg
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Others Near South Pasadena,CA

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    veronica reyes: Dear Drybar Team, I’m writing to express my disappointment regarding a recent experience at your Pasadena location. I had a scheduled appointment, but upon arrival, I was informed that it had been canceled. This was especially upsetting as I had rearranged my schedule and made significant efforts to attend. Unfortunately, this is not the first time I’ve encountered such an issue. It’s frustrating to feel that there’s a lack of communication and accountability in these situations, which reflects poorly on the level of service. It’s not just the inconvenience—it’s the sense that my time and loyalty as a customer are not being valued. I also want to highlight an imbalance in how cancellations and delays are handled. If I cancel, I am charged a $25 fee, and if I am late, my appointment is canceled. Yet when your team cancels or is running late, I am expected to accommodate delays of 30 minutes to an hour without consideration for my schedule. I truly hope this feedback encourages your team to make improvements to the scheduling and communication process. I’ve always appreciated your services, but consistency and respect for clients’ time are just as important as the quality of your work. Very careless towards the customer.
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    Tiffany Yeh: Ive been seeing Isabel for my haircuts for the past three years, and she’s absolutely fantastic! She always knows exactly what will look best for my hair and face, and she’s great at suggesting styles that suit my lifestyle perfectly. Plus, she’s constantly up-to-date with the latest trends and techniques - Isabel’s skill and passion really shine through in her work. I highly recommend her to anyone looking for a skilled and knowledgeable hairdresser! The salon itself is super cute and well decorated, plus tons of easy and free parking in the attached lot.
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