Keywords: dr james s kong md

Dr. James S. Kong, MD - Alameda (CA)

DR., MD,Hospital near Alameda
Updated: 1 year ago
Address: 🏡 501 S Shore Center W Suite #103C, Alameda, CA 94501
Phone : +1 (510) 769-1118
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    Pamela Marie Larkin: I do not recommend the office of Dr Anthony Brown. The first problem is the lack of attention and empathy that his staff and himself has for his patients. I called Dr Brown twice to ask a question regarding my health which was deteriorating fast due to the bay area smoke and I had just left California. I have yet received a phone call back from him. This office has no flexibility in their schedule at all. My prior primary physician which left my network was awesome. Anytime I need to go in if she couldn’t see me than a partner would or the nurse practitioner or physician assistant would. This is what I am use to and my family. My 93 year old Father has been treated rudely and not assisted when he was have issues too. Please think about what I have said before you choose this office!
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    CPMC Davies Campus
    Anuar RM: Re: ER Services. We first went to another hospital nearby and the receptionist told us unsympathetically and almost sarcastically that it would be a “nice little wait of 2 hours plus.” The waiting room was dark and sad. While my wife checked in I immediately called CPMC Davis and an actual friendly human picked up. He said they would see us in minutes. We cancelled the registration and drove here. We arrived and encountered great fast customer service. We waited about 5 minutes to be seen and the waiting room doesn’t look like a mortuary.
    Lake Merritt Family Practice - Alameda
    Lake Merritt Family Practice
    Yeshe Matthews: Hands down the worst, most hectic, disrespectful, and unprofessional experience I have ever had with a doctor. I am not exaggerating. I rarely if ever leave bad reviews, but this one was very serious for me. I called Dr Fredian twice to try to book an appointment. She blew me off and sent me to her online patient portal, which did not work. I called to explain that the online system did not work, and she told me to email her. She still would not just take a single moment to make me an appointment herself. I then followed her instructions and emailed her to try to set up an appointment, and she never responded. So I emailed one more time. By the 4th time I reached out, I asked her to please really take me seriously because I was experiencing symptoms that gave me some small discomforts and concern, and I truly felt I needed a doctor, but not an ER. Her response was to call my voicemail and yell at me in my voicemail to just go to Urgent Care and tell me that my email asking for her to please take me seriously was "inappropriate." When I called back and tried to explain that I was not in need of urgent care, but just in need of a regular doctors appointment, and that urgent care would not be helpful since I did not even have a regular doctor that I could list as my primary doctor, nor had I even seen a doctor at all for a basic visit, she told me that my phone call was "wasting valuable time" she could be spending with her patients. I was pretty shocked to hear that, but tried one more time to explain that I just really wanted to become one of those "valuable patients." I guess Im only "valuable" if I am already paying into her pocket? When I tried to explain that all I was trying to do was become a patient because she had come well-recommended, and that I was finding it frustrating to try to access her services using the online modality, she hung up on me. What kind of doctor blows off and hangs up on a sick person who is just trying to get an appointment?
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    Refugio Gonzalez, M.D. FACS
    Robert Dering: Orderly office, courteous staff, on-time appointment. Dr. Gonzalez explained my options clearly and answered questions to the point. I felt confident of his abilities. Robotic surgery by Dr. Gonzalez to repair hernias went well with easy recovery.
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    Wendy B: Dr. Tsao is very knowledgeable and is a wonderful Dr. She was very attentive and understanding to my needs.
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    Something Clever: This hospital was pivotal in saving my ability to walk and was amazing with the care and understanding I was allowed. Being a visitor on vacation that became paralyzed from the shoulders down on my vacation was very intimidating. The nurses and doctors were very helpful in teaching me how to walk again and educating me about my condition. I truly believe my paralysis would have been permanent if it had happened at home in Kansas.
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    Liza Ghosh: Dr Newcomer has taken care of all my ailments for the last 10 years. She is absolutely amazing. She is incredibly knowledgeable, very attentive, meticulous, and has always been able to get me out of every health pickle. Strongly recommend her to everyone!
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    Sarah Ryherd: I came in here through the ER at 3am on a Sunday and was so nervous but all of the staff were so incredibly kind and put me at ease. It wasnt crowded so I was seen quickly and immediately got a bed with hydration and pain medication which helped a lot with my discomfort. Some initial labs came back not looking so good so they promptly admitted me. I got a lovely room on the 9th floor with great views of the city. My whole team of doctors worked so hard on my weird symptoms and labs to come up with a solution as quickly as they could. Thank you to Dr OConnell, his advisor who I regretfully dont remember her name (it was a lot of information), and also Dr. Guy for being so communicative, kind, and helpful. I really appreciate all the time you took to do tests and try to figure out what was going on. The real superstars, though, are the nurses who looked after me for so many hours in there. Thank you so much to Ysabelle, Danielle, Shane, and Olivia on the 9th floor who so gently and carefully took care of me. What could have been such a nightmare visit, because the healthcare system is difficult, was made so much easier by their kindness.
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