Diva Nail Salon - San Jose (CA)

1 /5 Lin Nguyen: The worker is nice, but they don’t do a good job here. I usually go to another salon but was in the area and decided to go here. I came back to fix it and the lady was apologetic but kept cutting me. I was in so much pain and it was burning from all the cuts when she rubbed alcohol on it. For $60 I was hoping for a better quality, not a rushed job where it’s painted bad , cutting customers, and doesn’t make sure paint is dry. Update: 2 days later it’s swollen from the cuts . Called them to explain and the lady just tried to gaslight me and didn’t care about the bad paint job / wanted me to drive back to San Jose and waste my gas to show her when she can literally see it through the pictures of how bad this was and was more worried about a review. Don’t go here lmao. Waste of money and they don’t refund you by the way for their mistake!

2 /5 Anika Maya: The final look of my nails is bumpy and uneven. Given that my natural nails are already long and I wasnt getting extensions, I requested a thin application; however, they are now quite thick and feel heavy. While this wasnt terrible, Ive definitely had better experiences with both the quality of the nails and the professionalism of the service elsewhere.

1 /5 Nancy Camille: This was my first time here. The lady asked me what color I wanted. I said I wanted a natural pink. She asked if I wanted “Gel X” and explained what it was. I told her no thank you because I usually just get the pink powder with a clear coat on top. She looked at me offended and repeated herself with attitude, saying, “I asked you if you wanted Gel X”. I repeated what I said in friendly tone. She began to disagree with me for some reason and said Gel X has natural pink colors and proceeded to hand me the nail swatch binder. I explained I had looked through them and decided I want to stick to plain pink powder with a clear coat on top. She argued that the colors she has are natural and then she rudely asked me to clarify if I wanted Gel X, although I had already turned down the offer more than once by now. I repeated it once again that I wanted regular powder/acrylic nails with a clear coat. She began talking loud and in a frustrated manner in her native language to her colleagues. She asked me again to pick a natural pink color - and I asked her if she has just a pink powder. She started going off to her friends again saying things I couldn’t understand. She was clearly mad, agitated, and frustrated, although I’m not sure why. I remained polite, calm, and friendly the entire time. I asked her to cut off the glued nail she had just placed on my pinky in the middle of all this so that I could just leave. She continued talking to her friends, which by the way, none of which stepped in to offer to help. I gracefully stood up, smiled, and left. The receptionist looked sorry and embarrassed, yet still didn’t say anything as I walked out and they lost a customer. Little do they realize that I recently moved out here and was hoping to find “my” nail spot, in which I would generously tip my nail tech and bring in my family’s business. Oh well, their loss and the search continues.

1 /5 Mariangel Delgado: There’s a reason they tell you to never cheat on your nail lady. I’ve been getting gel manicures with another nail technician near by and I’ve never had a problem. My nails were always healthy and thick so when I finally decided to remove the gel. My nail salon I usually go to was closed. Unfortunately I made the terrible decision to go to Diva Nails. Don’t get me wrong everyone was polite. But when I heard the technician say that my nail lady had put powder on my nail. I knew something was wrong because that was completely incorrect. She just kept filing my nails more and more past the gel. When I noticed one of my pinky nails turn pink I knew my nails got damaged because of she was being careless. I even asked if she had damaged my nail and she said no it was normal. (Please don’t believe anyone when they say this to you). The shape was good but it wasn’t until I left the salon and tipped that my nails were nonexistent. My once healthy thick long nail now only had less than 1mm of protection against harsh environment. That is why I give this place a one star review. I can’t even grip anything or accidentally bump my finger somewhere without it hurting. Not to mention even my cuticles are inflamed a bit. Whatever you do please don’t come here even for a simple manicure. Don’t let people who are careless to make you feel like your gut feeling is wrong. Unfortunately, I will be stuck using strengthening nail polish for the next two months while my nails heal from such harsh treatment.

5 /5 Chrissy Hershey: This is the BEST nail salon. Their attention to detail and thoroughness was off the charts. Great experience with both the pedicure and manicure I received. The picture I took isnt really doing it justice - they did a phenomenal job on my nails