Brian Morrow: She was very patient. Our dog Alfie has eye and ear issues.which requires diligent administration. Stephanie helped schedule follow up appointments with the vets for Re-check along with a few other concerns. Very helpful and accommodating. Thank you for all your help.
Rob Alderete: Dr. Thomson is hands down the best PCP I have ever had. I have a few conditions and he has a firm understanding of them and how to treat them. He really listens to what I have to say, as opposed to the Kaiser care team I had before. I switched insurance just to go back to him! Highly recommended.
Kevin Anderson: This was my first visit with Dr. Sayedi. He was extremely thorough and took his time with me. He was helpful, and made some recommendations and set up a referral for me. He answered all of my questions and I feel that he cares about patients. I highly recommend him.
Helen Bouslaugh: Our GP has cancelled so many appointments and we our so frustrated with the Clinic. When we began using this clinic 40+ years ago, it was the premier facility in Northern CA. Patients came from Redding to be seen here! Urgent Care is not to relieve the ER, as they have no on-site services other than colds, flu or minimal care which in most cases is not urgent care. We will now go straight to ER. There are specialty departments that function flawlessly, however, seeing a doctor to get the referral to a specialty department is a long drawn out process taking months of patience! And the Advocacy line is a perfunctory option without any results. This is a sad state of affairs. We will be calling our insurance for options close by.
Michelle: The entire staff is wonderful. We drive from out of town to come here. Never had a bad experience in the past 10 years, even after it changed ownership.
Anne LN: Initially had a telehealth appointment with Dr. Brar, as my previous doctor stalled on any pain medication for months. I had scheduled another in-person appointment a month later. She was supposed to have requested physical therapy. I had to ask about it again at the appointment. They hadnt even addressed it. She only put in the referral for my back. She never mentioned my knee. I cant walk without assistance (cane or walker).
She doesnt respond to portal notes. I messaged the generic exercises she had someone send me cant be done with my conditions (degenerative joint disease of the spine and a thinning bone where my kneecap could move).
Twice she noted my failure to make eye contact. I have severe medical anxiety. Not making eye contact is the least of my problems. If you ask why things arent being done, she notes you have an aggressive tone. Never noted the clinics failure to do their job or follow up.
The clinic noted in the portal it was "ok to deny" my PT request as I needed something closer to my job, not 40 minutes away in Woodland. I would lose my job if I had to keep taking off vs doing PT on my lunch hour. They declined it because their in-network providers were available (but not accessible to me).
The clinicians will also note not to reply to each other in the portal if they know you read and follow-up on comments left about you; esp. the inaccurate ones.
Overall, find another doctor/clinic. Helping patients isnt on the agenda with Dignity. PT was denied because I cant travel 40 minutes one way and they wont approve a closer PT office because its not an emergency. I guess diminished quality of life, and independence arent taken into consideration. Who knew walking wasnt important?
