1 /5 Michelle M: I came in on December 8th 2024 and had my gel x removed. The woman who removed them confidently began to drill the nails off. There were moments I was squirming in my seat in pain (my thumb and index fingers) I just thought well, she is doing this so confidently she must know what she is doing? She finished and charged me $20. I left and IMMEDIATELY knew she destroyed my nails. My finger tips and nails were extremely painful. For weeks after they were throbbing in pain. I have NEVER had any issues getting my nails done, I have healthy nails. I sent these photos to my friend who is a licensed mail tech on the east coast and she told me without hesitation that this woman just destroyed my nails and it will take MONTHS for them to heal. It is now Feb 2nd and they are still paper thin and break any time there is any growth at all. I am unable to open any medications at work (I am a nurse) this has affected me in so many ways. I am legit traumatized from this experience and scared to ever get my nails done at a random salon again.