1 /5 tamara woods: On April 25, 2024 I went to the 1801 March lane Ste 470 community medical clinic in Stockton, hoping to receive services for an illness that I have. I only needed a prescription filled but was still made to wait nearly 5 hours! Upon arrival the desk clerks were extremely short tempered and intolerant with me and other patients. They displayed horrible attitudes when asked simple questions like wait time and buzzer information! The clerks were not discreet with their voices when they were checking in patients either! Therefore, confidentiality was out the window and everyone could hear what you were there for. The wait time was four plus hours so I chose to sit in my car because there was nowhere to sit inside of the lobby. After waiting an hour and a half I realize I was never issued a buzzer so I went back inside to obtain one. The CMC Supervisor issued me one with no problem, and was very mild mannered and kind. After waiting an additional hour, I went back inside to make sure that my name had not been called even though I had a buzzer, When I went to check the status of my wait time, another clerk at the desk was extremely rude and intolerant and shouted. It’s not your turn your buzzer will go off when it is (keep in mind they initially forgot to give me one) you’re not gonna be seen till after five, so you have more than an hour of wait time, it doesn’t matter what your buzzer says, and then she rolls her eyes and turns her back to me as if I was not standing there and not a human being. The Behavior displayed to multiple patients was beyond unacceptable! I finally asked to speak with a supervisor and issued a complaint, of course there were more details given than what I’m writing here … overall, if you want to keep your dignity and respect, go to a different clinic where you will be treated kindly. Although this is a walk-in clinic. We still have the right to be treated with respect and kindness. The work ethic at this place is extremely poor. They treat patients like they are less than a human and I would not suggest anyone come to this medical facility!
