5 /5 Anna Hathaway: Excellent service! We had decided to add a second battery to our Sprinter Van Solar system. It seemed straightforward but we received an error message that we could not clear. We followed instructions, troubleshooting several times over and could not clear the error code. I called Eric and he answered his phone! That was a positive right from the start! He offered to look at it the next morning. We went in and Erik worked diligently on our system, changing a few things for ease of work but validating everything we had done was correct. After exhausting every alternative, we came to the conclusion, we needed a new controller. Problem- we had a camping trip planned the next morning for our Daughters annual birthday trip whom is moving out of state. Erik got us up and running for our trip and advised us on next steps, which we feel is sound advice and we are definitely coming back to Erik to install a new controller and upgrading our system. He is very knowledgeable in the systems and very honest with his advice and price. My husband is always skeptical, however, after meeting with Erik, he is confident that Erik is honest with his assessment and advice. We would definitely recommend Erik to anyone whom has questions regarding their travel vehicles.
