4 /5 Nini Andrews: Ive been a customer here for at least 2 years and I have to say that Bila is an excellent stylist. Today was my first visit since the hair salons reopened (COVID-19) and first time trying a different stylist for my son. He loved his haircut. The quality is always great but the wait time was very unsatisfactory for this visit. We had an appointment for 10:30am but the stylist said she was still working on her 10am appointment so we were willing to wait a few minutes since we arrived at 10:25 am... We ended up waiting until 10:51 am because she was the only stylist at the salon at the time and Bila was not aware she had a 10am appointment and neither did the stylist seem informed she had a 10:30am appointment. I told Bila we were available all day and with the CDC guidelines they have to follow, I would understand taking an hour to finish a haircut but their miscommunication made us wait for practically 30 minutes when we made an appointment and they could have scheduled another time for us if it would take so long. After this visit, I can acknowledge the skills of the stylists but Im not willing to keep waiting like this so unfortunately, we will be going to our other salon/barber options that follow up with their appointments in a timely manner.