Ampla Health Richland Medical - Yuba City (CA)

1 /5 Alivea Howell: I have never encountered a more disorganized and frustrating medical office. I take my uncle to all his appointments, and every visit to his primary care physician has been a challenge. For the past two months, he has been trying to see his doctor with no such luck. Every appointment made ends up being rescheduled due to some issue. Last month, we had to resort to leaving a written note for his doctor with the front desk staff because he was unable to get an appointment. This month, we scheduled an appointment for early March, only to arrive and be told it was canceled because the doctor was unavailable. While inconvenient and a waste of time and gas, we rescheduled for late March—the earliest available slot. The front desk staff informed us that we could do a walk-in any day before his appointment, as cancellations occur frequently. Despite multiple attempts, each visit resulted in the same response: no availability. Today, on the actual day of his (long-awaited) appointment, we received a call informing us that it was once again rescheduled because his doctor isn’t there and would be unavailable for another month. At this point, the repeated cancellations and lack of communication are completely unprofessional and incredibly frustrating. Patients deserve better scheduling management and more reliable care.

1 /5 Chelsea Osgood: Went and saw Dr Amani, for a hemorrhoid. Was told by a nurse after 9am they sent the prescription for a suppository and said i was free to leave. I go to my pharmacy, only to be told they never got the prescription. Called ampla and was told it will be sent through. I go back to the pharmacy after 1pm, to once again be told, there is no prescription to pick up. Call Ampla Health again and was told they messaged him to contact me. I wait almost another hour to be told they would send another message! This is irresponsible for a doctor. I will NOT be coming back and will never trust this company AGAIN. This isnt the first time Ive had issues with Ampla Health and im sick of being just another "number" to doctors who work with this company in the couple locations ive been to. The doctors here need to work on their communications with their patience and need to make sure prescription are GOOD TO GO before dealing with the next patient!

1 /5 Jack Keen: My daughter went to stay her primary care physician here, who shes been seeing for nearly 11 years now. She guessed that it could be related to an accident that she was in nearly a half year ago, but with no certainty at all what so ever. Never having experienced this extreme pain in her leg she was scared and worried and did exactly what she was supposed to do which is go to her primary care physician as she has done since shes turned 18. Upon going to the front desk to make it known that she needs to see her long-time doctor. She was very rudely turned away as she was told by two very rude women at the front desk that she cant be seen here if its related to a car accident. Acting as though they knew for sure when NO ONE DID.They went on to act as though they knew more than her doctor. As they continued to repeat themselves very rudely, not making any sense what so ever. As they continued to say and act as though since she was once hit by a car as she was in a cross walk, she can never come back here to see her primary care physician for the rest of her life. As if she was banned from that point on and sent her away. This is the most unprofessional, incompetent, most nonsensical acts and stupidity that Ive ever heard of taking place at any medical facility in my life. Those two females shouldnt be allowed to work behind any desk handling patients, let alone anywhere else. Trust me when I say that they dont even deserve this one star, but much less.

5 /5 Lily Robles: I recently came here for the first time for my daughter. Great service. Front staff was helpful. Clean and welcoming environment. Dr was great, very clear and friendly. Would come here again. Open 7 days a week!

1 /5 Rahman Tabusum: "Primary Care" Those are the words used to describe most peoples primary doctors. Unfortunately, the word "care" seems to have left Dr. Amanis vocabulary. After not having seen my father for over a year due to him having kidney stones and kidney issues resulting from those stones aside from the fact that Dr. Amani himself has been mostly unavailable over the course of my fathers struggle with the kidney issues, he was disrespectful, condescending and overall careless to a man who has only ever come to Dr. Amani long before he was a part of Ampla Health. I would not recommend this particular physician. He does not seem to "care". My father will be switching to a different and more available physician very soon. Utterly disappointed.