5 /5 Scarlett Park: I’ve been to my fair share of dentists, and Dr. Lee’s office is markedly different for a couple of reasons. First, they’re extremely transparent during the treatment process—after the initial examination, he not only tells you what the treatment plan is, he also shows you with pictures and provides explanations as to why each procedure is found to be necessary.
Second, they’re extremely clear and straightforward about the cost of each procedure and what is covered and not covered by your insurance, and what you’ll have to pay out-of-pocket. No unpleasant surprises at the end, and there was no pressure to get any unnecessary procedures done.
Third, and most importantly— Dr. Lee is and his staff are not only extremely professional and capable, but also kind and accommodating. I’ve never had dental assistants that took so much care to reassure me during the procedure, tell me what was going on, and respond immediately to my concerns. Scheduling and insurance was a breeze thanks to them as well, and everyone is fully fluent in Korean and English!
Definitely will be a permanent customer!