Georgiana M They charged more than double of the insurance estimate and then didnt even complete all the tasks on the list before returning the vehicle. The main point of the collision wasnt even addressed. And I took them nearly 2 weeks. And my car came back with a new crack and scratches. The areas they did replace were beautiful and Im glad my door shuts fine but the window goes down slowly... -_- unfortunately, I have to take my car back for the last piece but they said it should only take about 15 minutes to switch out. After that, Im done with them. I thought a Clovis shop would be nicer but Im going back to Fresno. Dont tell me my car had scratches everywhere so you can cover up the 3 inch crack you put in it, smh.
3 /5
Jennifer Dyer Jennifer D.’s Reviews
1.0 star rating
Took my vehicle November 2022. They had my vehicle until April 2023. I Had to take it back 3 separate occasions after it supposedly was fixed. 5 months, 4 different rentals a huge headache and still issues. Doors were not aligned, insulation was missing, bolts missing, seat belt piece was broke along with other miscellaneous pieces that werent broke to begin with. Do NOT take your car here. My car was in better shape going in then coming out. I was hit on my drivers side causing some significant damage but I could still shut my doors and have a complete seal. After these people working on my car, still to this day 2024 there is air getting in from the work that was done. I will never go back there.
Be prepared to contact BAR (Bureau Of Automotive Repair) as Fux Auto have many complaints filed against them for these reasons plus more and you might have to file too. I had to file not only because of the lack of correct work being preformed but charging my insurance for things that were said to be done, that were not. Be aware, be involved and do not trust this place. ITh ephoto prove just how incompetent the work is, absolutely outrageous. The damage from the original car wreck didnt cause so much non functional issues. But after this place getting their hands on my car, I have had nothing but issues ever since getting it back in April of 23 Cant imagine other people having to deal with this, but unfortunately they have.
Pictures posted are of when the car was supposedly "fixed" Headliner ripped (which they damaged) They also broke the plastic cover for the seat belt and the plastic piece near the floor board. noticeable misalignment of doors, ect.
Anyone with half a brain can see that the car was not fixed nor ready to be released just by the pictures alone. You should have seen it in person. Had to take my car back 2 more times after these photos were taken to have the damage they caused fixed and also another attempt of the door being aligned. Again, go elsewhere!
1 /5