4 /5 Chris E: First time visiting Vintage Public House. We walked through the door and were immediately greeted by the hostess and taken to a table. The decor of the restaurant was warm and inviting. Menus, including a drink menu, were provided. It didnt take long for our server to arrive and drinks were ordered. After drinks arrived we ordered our food. We did not have to wait long for our food to arrive. Large plates, with large portions, well presented, in my opinion. The food tasted good, with good flavors and was served at an appropriate temperature. We had ordered the Cab Burger with Garlic Fries, Tofu bowl and Black Berry habañero street tacos. We enjoyed the drinks and the food. Now the not so great part. We arrived shortly after 5. So, as we drank and ate, the restaurant got busier. Unfortunately, our server had to attend to several other tables, including a group of ten. We also had 3 friends join us. Due to the busyness of the restaurant, we noticed there wasnt enough servers for the full restaurant. We waited well past 20 minutes to get one glass of water for our three additional friends. Then another 20 for two more glasses of water to arrive. By this time, we had decided that it was not going to be enjoyable to continue our visit, so we asked for our check. Seems things could have gone better. I wasnt able to try their great looking dessert, as I didnt want to wait the already unacceptable time to order it. I dont blame our server. It should be the Managers responsibility to ensure customers are being taken care of in a timely manner. That didnt happen. I understand the limits of the current condition of personnel shortages. Seems a Saturday night should have a full staff. If not, there should be limits on the available tables to allow proper service for the customers. I havent decided if I will give Vintage another opportunity for my patronage.
