1 /5 Jessica Quezada: **sent an email as requested, have not gotten a response**
One of the worst catering experiences Ive ever had. (Besides the driver, he was super nice and awesome)
I called BEFORE making the order to confirm the price and amount of a catering order. I was told a LARGE a la carte would feed 10 people, which is also stated on the website and other catering sites. I was told a SMALL a la carte would feed 5 people. For a total of 15 people. We ordered EXTRA just in case.
My group of 12 persons was given this.... this is meant for 15 people??? At $207... there was not enough for 12 people to get a decent serving of meat and we ordered EXTRA because of how Luna Grill advertised the portions. So glad we ordered more because people barely got to have any. At this price, wed expect a full portion serving for 15.
When I called to ask they said oh, well we only give one kabob per person (although thats not advertised)
If I knew that, I would have ordered double or triple. Actually, no I would have not because for this price its ridiculous.
The driver was very understanding and surprised too by the portions.
We didnt get a refund and we are never using Luna grill again. This was a major disappointment for a large group of veterans traveling for a wellness workshop.