3 /5 Gyorgy Mezo-Gadia: Its a bittersweet review. Everything was perfect until the end.
Liz, our server was beyond amazing! Patient, friendly, lovely, knowledgeable. The food is fantastic! The Asian manager gentleman seemed helpful at one point, too.
However, when we ordered our Chocolate Martini with our dessert that we always order at every restaurant we go to, even here at Houstons 2 years ago, we were told that they could not make it. They do not carry any chocolate liquor. They cant make an Espresso Martini, either. Needless to say, thats one of the most popular drinks in restaurants these days.
Ok, I was tying to work with them.
How about a vodka, Baileys, Kahlua chocolate syrup cocktail? They dont have Kahlua. OK. How about the same without Kahlua? Well, the bar doesnt have chocolate syrup, it would have to come from the dessert station. Fine. How about just vodka and Baileys? The manager said they couldnt make it. (I dont know if it was the Asian guy who helped me earlier or the other manager, but one of the managers. I truly believe that a place like this would need more seasoned and mature managers.)
At this point we were spending $500+ for 3 people. To refuse to make me a drink when I was really reasonable and was trying to work with them was unbelievable!
Ok, how about some dessert wine or port? They dont have any after dinner drinks. Are you kidding? Not one dessert wine or port?
How can a semi-upscale restaurant that serves steaks and various desserts not have ANY after dinner drink? Its outrageous and ridiculous.
I tried to send a message to their corporate office, but of course, they own hundreds of restaurants and no one will pay attention. You can also only type 1000 characters in your message!!??
Anyhow, they ruined our night. It was my husbands 50th birthday.
I am a Restaurant and Wine Manager at an upscale steak restaurant in Los Angeles and I was stunned about the fact that not only they didnt have any after dinner drinks, but they they refused to accommodate my request.
What a shame!
I will not return until they make sure they carry at least one port, one dessert wine and one type of chocolate liquor.