201 Kitchen SLO - San Luis Obispo (CA)

4 /5 Bhupinder Singh: The atmosphere and service was excellent, the staff was extremely nice, attentive and clean. The place is also well decorated and vibe inside is just really nice. I thought the teriyaki chicken was a tiny bit bland but the miso soup was great. Big portion sizes for the bento boxes.

1 /5 Julia Cucinella: Never before have I experienced such awful customer service. Not only did Esteban incorrectly take my order (as I was pointing to the itsm in the menu), I asked 4 times where my order might be and again showed him in the menu what I had ordered all the while he said it was being made. I watched my entire party finish their meals, as well as several other tables that ordered after me. I finally walked up to the register and simply asked for him to refund my order. At this point, he informed me that the wrong item was ordered and proceeded to tell me that it was my fault that he input the order incorrectly. It was one roll, and he got it wrong. That wasnt so much the problem (if he had told me to begin with, I wouldve happily eaten the wrong order). But the awful attitude, rudeness and incompetence of this employee was beyond anything I have ever experienced in the service industry. Esteban continued on to tell me that I should have read the small screen to make sure that my order was correct to begin with while flat out lying that he told me to check the order when it was placed. I had no receipt, so when handing me the refund, he shortchanged me by $1. Seeing that no rolls on the menu were only $7, I called him out and said that he gave me the wrong amount. He proceeded to berate me and threw 10 dimes in my hand and walked away as I asked his name. I had to get his name from the sushi chef who was actually very nice. No apology, no substitution, just a young incompetent man telling me that he was too busy to take care of his own mistake. One more minor detail, the young lady in our group was so excited about having miso soup and that never came either even though we asked ywo more times when it would be delivered. Now I understand why the reviews of this place stink. If you could get some good service here, things may look up for you. I never write poor reviews, but this one was so needed after what I experienced. There is a first time for everything. Owners should fire this guy; he has no business working with the public.

1 /5 M J: WARNING, ROTTEN FISH We went here today and ordered salmon sushi and the fish was decaying and gray. When I asked the server he simply said Yeahh uhh it’s good it’s raw. No duh but it’s literally rotting. We also ordered Thai tea and it appeared to have expired clumpy milk. The water is straight warm Tap water. The chef said the fish was “good to go”, definitely not taking that chance.

2 /5 Francisca Camarillo: Not a fan of this place. Food was a big let down. Sushi was really hard on the outside with barely any salmon inside-mostly rice.

3 /5 Jamie Fend: The place is weird. Decor that doesnt make sense and a staff that seemed disinterested. Things we wanted to order off the menu were not available, and while the food was fine, it was strange that when I asked for Sriracha they gave me a little dipping saucer if it... For my soup. It was all just blah, and I felt like I should have picked somewhere else to eat but it was too late by the time I realized how weird it was.