Keywords: establishment,jewelry_store,point_of_interest,store

Steiners Jewelry - San Mateo (CA)

Address: 🏡 231 S San Mateo Dr, San Mateo, CA 94401
Phone : +1 (650) 342-1824

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJ7QXbVnCej4AREAYKwPBjDGo

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  • Space Gold Permanent Jewelry - San Mateo
    Space Gold Permanent Jewelry
    Amber Lam: Highly recommend getting your permanent jewelry done or repaired here! I went in to get my permanent bracelet repaired by Tatiana and she greeted me at the door, was welcoming and very patiently helped me decided any changes I wanted to make before she put my piece back on. So fast and such a great customer experience!
    MAAZ JEWELERS - San Mateo
    Vivian Leung: Very professional and fast service. I had a battery replaced for 2 watches and the wait was only 10 minutes. Battery purchase included 1 year warranty.
    Pandora Jewelry - San Mateo
    Jovelle Mendoza: I had the worst experience today with my younger sister trying to purchase a ring as a gift. When we walked in and all the associates were talking among themselves. One of them walked over and asked what she could help us with. My younger sister responded and said that she wanted to get an engravable ring as a gift. The woman who is helping us was very passive aggressive and immediately shut us down and said that she would not recommend getting the engravable ring as a gift because it is a final sale item once it’s engraved. We understood that but my sister said she already knew the ring size and requested a size 10. The woman immediately responded and said that they only go up to a size 9, but in previous purchases we have purchased larger sizes than 9. I don’t know if it’s just this particular ring that we were looking at that only goes up to size 9 but her tone was not very pleasant. Then I asked to try on the size 9 because I have larger fingers and, again, she shut us down and said that a size 9 is not going to fit like a size 10. Which we knew, we were just trying to work around the fact that they didn’t have the size that we were looking for and my sister was set on this gift for a while. Then she asked who the ring was for and my younger sister responded that it was for her boyfriend. The woman had said that the size 9 would not fit a man at all, and that she does not think that we should get the ring. I asked again to try on the size 9 of the ring and she brought me back the wrong ring to try on. I asked if I could try the one that we were thinking about purchasing and she told me to put on the one that she gave me because they’re going to be the same size. Then I put it on and I still wanted to try the one that we were thinking about buying because it didn’t look the same at all. She came back with the ring that we were looking at and there was this little plastic thing over the ring that kind of prevented me from properly putting it on. I asked if I could take the plastic thing off and she said “no it’s to prevent any scratching of the ring” which was very strange to me because the other ring that I had tried on did not have the plastic thing. Anyway, we ended up leaving and did not go back. I felt like this experience was very uncomfortable and it felt like she was trying to push us away. Every idea we had she would shut down and was very condescending which made the experience probably the worst experience I’ve ever had at Pandora. I usually feel like Pandora is super accommodating and really patient with their customers because I know that it could be very hard to pick from the various options that they have. This just did not feel like that at all. I don’t know if we took her tone the wrong way or if this experience doesn’t sound bad at all, but my sister and I felt very uncomfortable.
    NuancE Design Jewelers - Burlingame
    Geng de Guzman: I find Richard as very accommodating, truthful and direct to the point; sad to say, unlike the branch manager in one of the jewelry stores Ive been to ... she goes around the bush to win you; to make more money and yet doesnt keep her word!
    DESIGN JEWELERS - San Mateo
    Jordan Burgess: The owner changed the clasp type on a pair of gold earrings. First time I’ve had this done but they did a great job and quickly. Wife is delighted.
    By Bonnie Jewelry - Burlingame
    Carlie May: Not only is getting engaged such a big deal, but choosing the right jeweler is also. I came across Bonnie online and I’m so glad I did!! From the moment my fiancé and I walked into her incredibly beautiful store, she immediately made us feel welcomed and taken care of. In my mind I really had an idea of what my dream engagement ring looked like and she made it come true. She’s an expert in her craft and an excellent listener. The entire process felt so easy, effortless and FUN! I absolutely love my engagement ring. Every time I look at it I fall in love with it more. Bonnie is amazing and will take the best care of you!!
    Topper Fine Jewelers - Burlingame
    Ben D: It was my first time stepping into a fine jewelry store, drawn not by sparkling gems but by the allure of automatic watches—a passion many men discover at a certain point in life. The store staff were professional, patient, and elegance. A young summer intern assisted me, and his enthusiasm for watches was infectious. Despite me being new to the intricacies of horology, his genuine curiosity and attentive demeanor made the experience delightful. He answered my years’ worth of questions with patience, never once applying sales pressure. The store carries an impressive range of watches, from accessible brands like G-Shock and Seiko to luxury names like Omega and Zenith, alongside a curated selection of pre-owned timepieces. A senior staff member expertly resized my watch band and patiently guided me through adjusting my new purchase, reinforcing the store’s commitment to exceptional service. Their professionalism and warmth made this a memorable visit.
    Kerns Fine Jewelry - Burlingame
    Thomson Ho: Having had my fair share of experiences with various ADs (some not so great), walking into Kerns Jewelers was honestly a huge breath of fresh air. Every time Im in the area, I make an effort to stop by and I always feel so welcome. Its not just a store—they really make you feel like part of the family, even though I am a newer client. This past weekend was no exception and truly set the bar high for me. I would expect nothing less now, and it feels like I found my new home. I had first learned about Kerns Jewelers as a sponsor for the local Hillsborough Concours (Im a huge car nut), and with many of my friends and clients being active attendees and participants over the last few years, I knew I was in the right place. Josette, Mingyi, and Eric are absolutely fantastic. Super knowledgable and respectful team. The entire staff is incredibly hospitable each time I pay a visit. Eric especially went out of his way to meet with me during my last visit this past weekend, and I never once felt any pressure during any previous visits. The team made it super easy to sell a few old pieces I wasnt wearing anymore. The service is truly top-notch and unparalleled. What really stood out was how their genuine interest in my needs led to an easy and natural conversation that felt less like a transaction and more like a real friendship. I felt they took my inquiries seriously and noted everything accordingly. As a business owner (albeit not in a relevant industry), I know how important it is to build genuine relationships with people. The way Eric’s team has conducted business - they’ve completely nailed it. The service was so commendable that I cant even imagine going anywhere else now. I even got to try on some of the few pieces that I liked. Its easy to see why all my friends, colleagues, and even clients speak so highly about this place. Im delighted I found my home and look forward to building a long term relationship with the Kerns family. Im also excited to pay their new Patek boutique in the city a visit one of these days. Thank you Josette, Eric, and Mingyi!
    Sona Heera Jewelers - San Bruno
    Naila Nelson: Visited the store after reading the great reviews. We received very good service as well, The owner was very friendly and kind to offer the best deal to meet our needs. We highly recommend the shop for a great selection of jewelry and service.
    Swarovski - San Mateo
    ashok guggari: Good