MuscleBeachSF - San Francisco (CA)

5 /5 Mike K: Excellent little neighborhood gym. Not a ton of open space but it makes up for it by having everything you need from cardio equipment to machines to weights. Will definitely come back here the next time Im in town.

1 /5 Daniel Jones: My recent text exchange (see below) with this establishment tells you all you need to know. Notice their tone compared to mine. How I was in the wrong, they felt. And even if I were in the wrong, they didnt have to make me out like I was the bad guy. Very bad customer service and treatment of their members. They are other gyms around. Dont waste your time here. ... ME: Hey, how are you doing. I saw you guys had charged me twice recently and one seem[s] prematurely while the other monthly membership was still going on. It looks like I was charged 125 on July 21 and 125 again on August 2. Can you please check on this for me? Thank you? THEM: It looks like you signed up for your first active membership on June 2 on our website and then on July 21 you’ve signed up for a second membership on our website. We can go ahead and cancel your second membership and refund that charge. ME: Yes please refund the Aug. 2 charge since I still have some time on the July 21 membership. THEM: We will refund the August 2 charge and terminate the membership that the renewal is associated with that you started on June 2. This will leave you with the membership that you activated July 21. In the future if you have an issue with your card, please notify us instead of initiating a duplicate account. ME: I didn’t initiate a duplicate account. I was simply charged too early. [Side note: Why would I buy another, overly priced monthly gym membership while the current one still had a couple weeks on it? Its a very inefficient system they have.] THEM: Yes you did. See the image above. The software doesn’t just charge people early. It’s automated. ME: Actually. I’ve been thinking about this system you guys use. It’s giving me nothing but hell since the beginning. It’s confusing. It’s inconvenient for everyone, but you guys. So actually please refund that and do not charge me again for future memberships after this current one is up. I’m gonna move onto another Gym. THEM: I’ll do you one better and cancel it right now. I’ll prorate refund the remaining balance on your account. ME: Thanks THEM: And by the way, you’re the only one with these issues. So perhaps we aren’t the problem. ME: So I’ll be checking for the 125 refund plus the prorated refund balance. Appreciate your time. Have a good one.

4 /5 Malcolm Angus: Great gym with good people. Fanatic selection of equipment. My one feedback is the lights are too damn blue for pre dawn or post sunset workouts. The light show by the lockers also feels excessive/invasive.

5 /5 Shane Gamelin: Best gym in the sunset! If you live in the sunset you gotta go to muscle beach.

5 /5 Adrienne Aguirre: clean, has *all* the equipment, and is generally very well laid out. so many squat racks! only thing is that the turf feels like it’s directly on concrete (but this is forgivable given that they probably didn’t really have many options while building out the space). really happy to have such a great gym in the area!