Mariella DAvirro: I’ve been coming to this gym for years and it is the best both for amenities and gym community! My personal trainer Hailey is the best and has transformed my fitness abilities and mindset. She’s so knowledgeable, kind, encouraging and overall so fun to be around! 1000/5 stars for her ☺️
Fernando Carrillo: I’ve been coming here for a while, and it’s easily one of the best gyms around. The equipment is clean, well-maintained, and there’s always plenty of space to work out. The staff is super friendly and helpful — they actually take time to greet you and answer questions. The overall vibe is motivating, not intimidating, and you can tell everyone here is focused on getting better. Whether you’re lifting, doing cardio, or taking classes, this place has everything you need. Highly recommend to anyone looking for a serious but welcoming gym!
Afshin Azadikhah: Very Poor Customer Service at LA Fitness – South Lake Avenue
I had a really disappointing experience at this LA Fitness location. The front desk staff didn’t bother to greet me at all. She looked at me, then immediately looked back down without saying a single word. No “hello,” no “welcome,” not even a simple “thank you.” It felt rude, unprofessional, and completely uninviting. For a gym that charges monthly membership fees, the least they can offer is basic courtesy. This type of attitude creates a bad first impression and makes the whole place feel unwelcoming. I hope management addresses this issue because members deserve better service.