5 /5 Shannon Foster: We’ve been customers of Jared Jewelers for about 15 years. We noticed a change in customer service the past few years. So when we went there tonight, we were especially pleased to encounter specialists that were very knowledgeable, cordial and helpful in dealing with our jewelry issues. Mr. Hector Madera specifically restored our faith. We would not hesitate to shop there in the future. Jared remains our jeweler of choice.