5 /5 Michael Dewar: I felt a little lame, walking into this classy spot with a fifteen year old necklace that had broken on me. Went in just thinking theyd soder the broken piece and hand it back, but Jack went way above and beyond, having the pendant replated and spending time to find a brand new silver chain of the same style as the old beaten one. Everything was measured out to the specifications of what Id brought in, and he kept me informed along the way with phone calls once a week or so, just letting me know where he was at with it. I literally could not have asked for more. It looks new. It looks *better* than when I bought it. Amazing. Thanks, Jack! Ill never go anywhere else.