1 /5 Nicole Yeong: This review is really more for the agent Roy Cheong. He had been an agent for me for years for my auto insurance until recently my policy got cancelled without being informed by my agent on what happened. What disappointed me that most was when I called Roy, he blocked my number totally!!! I was lucky to finally able to find another insurance agent at a very competitive rate, and she told me that what my previous agent did to me was totally unprofessional and unethical.