Rod Steam: I’ve never been more disappointed with a gym. The staff at Planet Fitness was incredibly rude and unprofessional. On one of the occasions when I approached the front desk with a question, the employee barely acknowledged me and acted annoyed that I was even asking for help. It felt like she didn’t care at all about customer service. On top of that, the gym was dirty, with several machines out of order for days, and the locker rooms were a mess. I was hoping for a better experience, but the rude attitude from the employees made me feel unwelcome. This place is not worth the membership. I’m definitely canceling and won’t be back.
Jeremy Cadwell: This is a pretty good gym overall. There are plenty of free weights, a fair amount of semi-new machines, nothing top-tier, but most of them work. Im leaving this review because the attendant at the desk said this was the only way to make a suggestion. The recovery room with massage chairs is a nice feature, but they have a TV in there that is basically just an advertisement for 24hr fitness, the gym you already pay for. Guests dont want to watch this. Maybe put the college football game on, a baseball game, or some kind of sports related content. Nobody likes to watch commercials for ZUMBA or stare at music video images when we dont hear that videos music. Also, the tiles in the bathrooms are a real fall risk. They get very slippery with people walking around dripping wet. Someone is going to get hurt in there. Otherwise, this gym is better than Planet Fitness and some Crunch Fitness locations.